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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
729 Reviews

729 Reviews of Mercedes-Benz of Anaheim - Service Center

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May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2024

I really appreciate Mercedes Benz of Anaheim getting back to us and said they will take full responsibility and cover the damage. We have been a long time customer and would like to continue to work with Mer More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear that Mercedes-Benz of Anaheim has taken responsibility and will cover the damage. We value your loyalty as a long-time customer and look forward to continuing to work with you. Feel free to follow up after the service, and let us know how we did.

May 21, 2024

We took our car in for regular service and got the car back with long crack on windshield. The will not take responsibility for the crack and wants us to pay for half. What the heck. Don’t take your car t More

by Nk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept manager
May 22, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for this inconvenience you've experienced after servicing your vehicle with us. I would like an opportunity to fix this and earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine, General Manager

May 18, 2024

Good service easy set up. Representative was very helpful. Always a good clean car wash More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Erickson
May 21, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 18, 2024

Today Service Advisor Delfino is very professional. I will definitely schedule my future appts with this service advisor. More

by maeliuhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
May 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the professional assistance provided by Delfino! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

Great service; professionally efficient; Kellen Carter is great. Simply stated, we trust him. Thank you. More

by luyeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dehdashti; Kellen Carter; Gonzalez (sp?)
May 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Kellen! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024 -

luyeda responded

Thank you; appreciate the long relationship we’ve had with a great group of people and of course, a great car maker (since 1980)..

May 16, 2024

Chris helped me and took great care of my car. He kept me updated always and walked me through how to resolve the issue with my car. They needed my car for a few days and they also gave me a loa More

by Ahckroot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Erickson
May 20, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Chris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

Great service provided by Lauren, my car is working great, would recommend her and the dealer to other MB owners More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
May 17, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Lauren! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 13, 2024

Excellent service experience. My service specialist Johnny was amazing. He explained everything in detail, additionally he was very efficient and kind. More

by houseofroxieboutique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
May 16, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the amazing assistance provided by Johnny! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024 -

houseofroxieboutique responded

Thank you kindly! Warm regards, Roxie😊

May 10, 2024

Excellent service and really professional. I really recommend you guys go this dealer.. They will try help you guys best they can do More

by ngotam249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger service advisor and David Manager Service Dept
May 11, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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