Back

Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
729 Reviews

729 Reviews of Mercedes-Benz of Anaheim - Service Center

Sort by
July 11, 2024

Fiona is amazing, very easy to communicate. She care the customer what they needs. 100% recommended. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona Jia
Jul 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thanks for your praise and kind comments about Fiona. We do hope we can be of assistance in the future. Take care!

July 10, 2024

Lauren, my rep was very sweet and professional . The Service work performed was good but the almost 4 hour wait WITH appointment was absolutely terrible! Mercedes is loosing credibility with me. More

by PatD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Soto, Service Advisor
Jul 12, 2024 -

Mercedes-Benz of Anaheim responded

PatD, We regret that your overall experience was not up to the standards we aim for. Your service concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. Thank you for taking the time to share your feedback about this, and I am sorry for any inconvenience you faced. Eddie Hwang General Manager ehwang@mbofanaheim.com

July 08, 2024

Outstanding service I waited for my car to be service it about 2-Hr they bought my car to More

by mj.jefferson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2024

Very friendly, professional, on time, John was amazing, helpful and kind, he understood my needs and listened to me, clean reception area More

by abdonabdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 08, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 06, 2024

The service was prompt and efficient, each detail was clearly explained to me. Great car wash! More

by lauriesimpschaef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

Always professional, trustworthy and accommodating to my needs. Management friendly and listen to customers. The facility is clean and inviting. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Jun 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi Peggy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

I love this dealership! Not only did I get a great deal on my car when I purchased it in 2023 all of my interactions with the dealership in terms of servicing the vehicle ha More

by BellsM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Roger Bartlet died an excellent job taking care of me while my normal service advisor was on vacation. More

by Riffian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling, Kellin Carter, David Ranciglio
Jun 20, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Awesome friendly service. The rep communicated with care and courtesy and went out of his way to make sure I was good. More

by danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Jun 15, 2024 -

Mercedes-Benz of Anaheim responded

Hello Danny, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Everyone at Mercedes Benz of Anaheim is great. They immediately greet you and make you feel at ease. They explain all services that are to be done and no surprises. They are very easy to contact a More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service
Jun 15, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Anaheim. We're happy we could meet your expectations! We look forward to your next visit! Take care!

...
12
...