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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
729 Reviews

729 Reviews of Mercedes-Benz of Anaheim - Service Center

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August 04, 2024

I’ve been a customer there for over eight years and I’ve always had a great experience. Vijay is sales is excellent and Brian Kim in service is awesome also More

by Indiandoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim
Aug 07, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Always helpful and easy to get appt. Quick turnaround. Delfino Soto was great to work with. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
Aug 04, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Soto! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

The service department customer service is horrible. When you can leave message to your rep, service manager no reply back!!!! They keep you on hold and transfer you to voicemail!!! lol More

by ushah_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Anaheim responded

ushah_2000, Thank you for informing me about your experience with our service department. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Eddie Hwang General Manager ehwang@mbofanaheim.com

July 27, 2024

I went in for two issue a screeching noise and my tire pressure sensor. They fixed the screeching noise in my brake rotors but didn’t fix my tps sensor but instead tried to get me to buy new tires and do More

by Dchan1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Horgan
Aug 01, 2024 -

Mercedes-Benz of Anaheim responded

Dchan1992, Thank you for informing me about your issue with the TPS sensor. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Eddie Hwang General Manager ehwang@mbofanaheim.com

July 25, 2024

Lauren Soto was very helpful and a woman of her word. She applied the discount to our service order as promised. More

by Paakamaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 26, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2024

Great customer service! Clear communication: Being able to communicate clearly Pleasant attitude: Having a friendly attitude Time management: Being able to manage time wel More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 26, 2024 -

Mercedes-Benz of Anaheim responded

Hi Helen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Service staff are very knowledgeable, honest, courteous, friendly and efficient. They go through the plan in detail and keep you updated at all times. More

by bobbyakbari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dehdashti
Jul 17, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2024

Johnny is the best! ! He’s super personable and very helpful!! He makes the process incredibly easy! More

by Terynbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny kortlang
Jul 17, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Thanks for the excellent professional service! Courteous, a good listener; timely deliver the high quality product! More

by yameilee1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2024

Very good service, great price and professional. It was cheaper than I thought. I maintenance was done really well. More

by sarbrina713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bartling
Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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