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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
729 Reviews

729 Reviews of Mercedes-Benz of Anaheim - Service Center

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August 21, 2024

Kellen Carter is a good person He is not only for the safety of the car but the driver too I want to keep him as my serviceman More

by Lagringsegundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
Aug 24, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

This dealership is efficient helpful friendly easy to work with on appointments loaner cars and schedule changes More

by lynnenewcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Sales rep Johnny Kortlang was very friendly and excellent ! Work was completed in a timely manner. Thank you!!! More

by Smbarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Reliable and friendly people, take care their customers really well, have being their customer for over 14 years, definitely recommend this dealer. More

by Tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 13, 2024

Excellent efficient and friendly. Thanks lauren for the great service and follow up. Pleasure doing business More

by Farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Aug 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Lauren! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2024

Excellent but expensive service. So far quite satisfying experience. Staff is friendly and very professional. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
Aug 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 10, 2024

I took our car in for service today. Kellen Carter, the service consultant, was very, very helpful. He really went to bat for us, which I greatly appreciated. More

by skambak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
Aug 12, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We hope you have a great day!

August 10, 2024

Great customer service and fast very impressed with all the services They were very professional and they wash my car More

by javi15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! We look forward to your next visit! Take care!

August 09, 2024

Agent Yongjun who has a keen eye for details and who does not miss anything was the pinnacle of professionalism, expertise and friendliness. The services she recommended were necessary and reasonabl More

by pzb1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yongjun
Aug 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Took my car over a week ago for electrical issues and before picking it up today after a week later still has same issues. Plus I was late to my job since I had to get another loaner vehicle. Horrible More

by Tinocogg82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Aug 10, 2024 -

Mercedes-Benz of Anaheim responded

Tinocogg82, Thank you for informing me about your situation. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Eddie Hwang General Manager ehwang@mbofanaheim.com

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