Mercedes-Benz of Anaheim

Transmission leak identified and fixed I brought Sprinter RV in on Tuesday with major problem/leak on Tuesday and on Thursday I picked up with problem detected and fixed. Service was quick, I brought Sprinter RV in on Tuesday with major problem/leak on Tuesday and on Thursday I picked up with problem detected and fixed. Service was quick, accurate and friendly. Vehicle was even washed for me!!!! More

Sales Rep David Vu was helpful & courteous. This is our 2nd time coming to this dealer. He showed us several cars with interior & exterior colors of our choic David Vu was helpful & courteous. This is our 2nd time coming to this dealer. He showed us several cars with interior & exterior colors of our choice. He is patience , Kind & a bit funny too. More

Great service Dave is a great asset to your company. He tells you what you need right away in the way of service and what you need to watch for future service. Neve Dave is a great asset to your company. He tells you what you need right away in the way of service and what you need to watch for future service. Never tries to sell you something you do not need. Highly recommend Dave as a service advisor. More

Great Team Effort This was truly a team effort to get us out of an old lease and into a new one. And, it wasn't a rugby team, it was a synchronized swimming team. Every This was truly a team effort to get us out of an old lease and into a new one. And, it wasn't a rugby team, it was a synchronized swimming team. Everyone from Gail Ross, Lauren Soto, and Conrad Carter were professional and helpful without being pushy. This is why we have purchased/ leased 6-7 vehicles from Mercedes-Benz of Anaheim (formerly Caliber). More

very friendly and professional Dave was vey friendly and answered all my questions to the extend that understood exactly what the problems were and approximately how long it would t Dave was vey friendly and answered all my questions to the extend that understood exactly what the problems were and approximately how long it would take to repair them. More

Great experience We went in for a 30k mile service and came out with a new car. Mike Sullivan was great in showing us the car and going over everything with us. Suc We went in for a 30k mile service and came out with a new car. Mike Sullivan was great in showing us the car and going over everything with us. Such a great team at Anaheim Mercedes! Only thing was I paid for a service on a car I no longer owned. More

Quick done deal Binh Truong (fleet manager) provided the best customer service I've ever seen. It took only 15 minutes for us to negotiate a final price; it was a qui Binh Truong (fleet manager) provided the best customer service I've ever seen. It took only 15 minutes for us to negotiate a final price; it was a quick and done deal. While waiting for him to go pick-up the car in stock, he provided us water, coffee, candies and especially gifts from the merchandise shop. He gave my wife a Mercedes Benz's teddy bear, and that made her very happy. The whole experience of purchasing a car from Mercedes Benz of Anaheim was nothing but great expectations. This is my third car purchasing from this dealership, and i will continue to buy more Benz here. More

Mercedes-Benz of Anaheim lives up to the MB standard We couldn't be happier with my wife's brand new 2017 Mercedes-Benz GLC300 SUV; If we could give more than five stars to rate the buying experience, w We couldn't be happier with my wife's brand new 2017 Mercedes-Benz GLC300 SUV; If we could give more than five stars to rate the buying experience, we would. Everyone that we met at Mercedes-Benz of Anaheim was super nice and low key. Not one of them ever tried to force us into making a decision. Internet Sales Manager Chris Klee was the best of all. He was not a bit pushy. He just provided information, not pressure. The entire experience was pleasant, including time with Greg in Finance and Gail Ross who explained the vehicle features to us. I highly recommend Chris and Mercedes-Benz of Anaheim. Anyone who has had less than a stellar experience with this dealer should really contact management and give them a chance to respond; because our experience could not have been any better. More

New key for SLK 320 I went in to get a new key for my SLK and was greeted by George Chala the service advisor. He was very polite, professional and took care of my reque I went in to get a new key for my SLK and was greeted by George Chala the service advisor. He was very polite, professional and took care of my request promptly. I highly recommend this dealership to anyone near or far from Anaheim Hills. More

Great customer service When the GLC300 that I had ordered was delayed at the port due to the holiday weekend, they went out of their way to try and transfer an identical veh When the GLC300 that I had ordered was delayed at the port due to the holiday weekend, they went out of their way to try and transfer an identical vehicle from two other dealers. Although they were unsuccessful in their attempts, I appreciated their efforts to go above and beyond to make a customer happy. When I picked up my GLC300, Mike Sullivan even came in on his day off to go over all the great features. Truly outstanding service!! More