Mercedes-Benz of Anaheim

Kellen Carter - MB of Anaheim's Best Service Always great and friendly service with Kellen. He always makes you feel important, and never tries to oversell you on anything. Thanks Kellen. I wo Always great and friendly service with Kellen. He always makes you feel important, and never tries to oversell you on anything. Thanks Kellen. I won't work with anyone else. More

Jean Youkhaneh - Excellent service My car went in for a 60,000 service. Jean was courteous and answered all my questions regarding the scheduled maintenance that was due. Since my car i My car went in for a 60,000 service. Jean was courteous and answered all my questions regarding the scheduled maintenance that was due. Since my car is a lease and we will probably only be keeping it for another year, he didn't try to "sell" me extra services that I wouldn't need if we were keeping it for the long haul. He let me know upfront that the service department was very busy and that my car probably wouldn't be done the same day. This was fine, since I had already requested a loaner car, but I appreciated the additional heads up in planning my schedule. When I left my garage door transmitter in the loaner car upon its return, Jean helped me to retrieve it. Thanks, Jean, for your professionalism and great customer service! More

"Kellen Carter always gives Excellent Customer Service" My car was there for its 40,000 service. Kellen Carter had called me and let me know that my front brakes were at 15% and needed to be replace. He too My car was there for its 40,000 service. Kellen Carter had called me and let me know that my front brakes were at 15% and needed to be replace. He took the time to explain, why it would be best to do now. and what could happen if I waited. Thank you Kellen you always go that extra step. More

Cory McCombs Excellent Service Cory made the whole car buying experience for me painless and anxiety free. I dreaded going to the dealership and getting "sold" something that wasn't Cory made the whole car buying experience for me painless and anxiety free. I dreaded going to the dealership and getting "sold" something that wasn't a good fit for me. After a couple conversations with Cory on the phone, I decided to come in but didn't expect to be treated with such warmth and apathy. I too manage a sales team and the last thing I wanted to go through was a sales pitch at the end of my day. He answered my questions and concerns and really held my hand through the process. I am quite pleased with my new car, but most of all the experience was so much better than I expected. Thanks to Cory, Anaheim Mercedes has acquired and retained a lifetime client! More

Working with Mike is a pleasure Great service as usual. The work was done, on time and within the estimate provided. I have worked with the same service rep and it's been great. Great service as usual. The work was done, on time and within the estimate provided. I have worked with the same service rep and it's been great. More

Warranty Repair - coolant light turning on Gary Williams is an excellent service advisor..upon pick up explained what was done. Friendly, professional and caring. Car was clean and brought to t Gary Williams is an excellent service advisor..upon pick up explained what was done. Friendly, professional and caring. Car was clean and brought to the vehicle pick up area. He is an advisor that is truly customer oriented. More

Easiest commercial purchase I’ve had. Dealing with Joanne in Sprinter sales was the easiest and friendliest experience I've had in my many years of purchasing commercial vehicles for my bu Dealing with Joanne in Sprinter sales was the easiest and friendliest experience I've had in my many years of purchasing commercial vehicles for my business. She went out of her way to make the experience easy on our company and we'll be a repeat customer for that very reason. More

Best service. Thanks Ivan Ceniceros is amazing he went beyond our expectations and we're totally satisfied us. He has an amazing personality and so professional and great Ivan Ceniceros is amazing he went beyond our expectations and we're totally satisfied us. He has an amazing personality and so professional and great at his job. I only wish there was more employee like him. Thank you Mercedes-Benz for having someone like Ivan working there. 😊 I will definitely recommend you guys to my friends and family More

Merdedes Benz Anaheim Gustavo made my service experiencias very delightful, He was waiting for me outside for my 9:30 appointment, we went over my needs, he is awesome!!! Gustavo made my service experiencias very delightful, He was waiting for me outside for my 9:30 appointment, we went over my needs, he is awesome!!! More

Easy Purchase Exprience My experience at Caliber Motors was wonderful. All of the staff were always helpful and they got me in and out of there quick when buying my new car! My experience at Caliber Motors was wonderful. All of the staff were always helpful and they got me in and out of there quick when buying my new car! More