Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,167 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
Contact Dealership
View Awards

5395 East La Palma Avenue

Anaheim, CA

92807

Directions

By Type

Showing 1,167 reviews

September 05, 2023

The service was great. Took care of all of the issues even down to the ants that sort of wanted to come home with me. Great staff. More

by eveandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
Report | Print
Sep 07, 2023 -

Mercedes-Benz of Anaheim responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 04, 2023

The dealer has excellent customer service, the staff are friendly. The facility is also clean. More

by Dianne Sauco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David R
Report | Print
Sep 06, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 01, 2023

I came for tires . John greeted me , we sat down and did the work order . The car was ready in less than an hour. My car was washed and delivered like it was new. John More

by ivan_rouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V J
Report | Print
Sep 07, 2023 -

Mercedes-Benz of Anaheim responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. We look forward to the pleasure of assisting you again!

September 01, 2023

Pleasant service engineer (Brian Kim) well informed and willing to take extra time to listen to my requests. Very happy with the service work and warranty work - done on time as promised - great job. More

by colin.birtles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Sep 07, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for choosing Mercedes-Benz of Anaheim! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Brian and his dedication to providing you with an excellent service experience. We look forward to seeing you on your next visit!

August 30, 2023

Great customer service. I would use them again. Thank you for being honest. That’s it. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Anaheim. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 26, 2023

The service department and my service advisor were very helpful an efficient. I’m very pleased with my experience and would recommend them anytime. More

by MRobinson.aud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen
Report | Print
Sep 06, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 24, 2023

Excellent service and very thorough love the video showing how they checked my car today More

by Lindalee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 26, 2023 -

Mercedes-Benz of Anaheim responded

Lindalee, we are excited to hear that we were able to provide you with an enjoyable experience. Thank you for your business. We look forward to the opportunity to assist you again in the future.

August 22, 2023

As a Director of Customer Care I don't generally find myself this side of a complex issue. I needed a hard to find control unit. The part was no where to be found with no eta. MBA rallied to locate the p More

by matothek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for choosing Mercedes-Benz of Anaheim! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 18, 2023

The service crews are very kind with professional work direction and service was done timely and perfectly. More

by Sea young chung
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Aug 26, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 18, 2023

Expedited service with first class estimate and repairs. Top Tier Dealership available to everyone. Everyone is treated like a VIP! More

by Destinationrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Anaheim. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

1
...
33
34
35
...
117