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Mercedes-Benz of Anaheim
Anaheim, CA
1,124 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer:
Complimentary Loan Car*
Complimentary Car Wash*
Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces
Children's Activity Center
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,124 reviews
June 09, 2023
Came here years ago after problems at another MBZ dealership. Have bought 5 new cars here and all are serviced here. You know our next new Benz will come from here as well. dealership. Have bought 5 new cars here and all are serviced here. You know our next new Benz will come from here as well. More
by sd767
Employees Worked With
Service Consultant David Ranciglio
June 06, 2023
Took the car for 3 simultanous distronic failing warnings which appears randomly and also auxiliary battery failure. They offered unnecessary charges for one of the warning and did software update for the re which appears randomly and also auxiliary battery failure. They offered unnecessary charges for one of the warning and did software update for the rest despite all warning happening at the same time most likely connected due to a system failure. The battery was not replaced despite it was failing per the same dealership evaluation and recommendation to replace it the next time. All warnings apeared again the day after picked up the car! The service center communication is in one direction only. More
by Ser
Employees Worked With
Michael Gonzalez trated me very courteously.
June 05, 2023
People in service department are nice as well as professional. Taking the car in for service doesn’t feel like a chore. And I didn’t feel like they were trying to sell things to me. Every time I to professional. Taking the car in for service doesn’t feel like a chore. And I didn’t feel like they were trying to sell things to me. Every time I took it to the Ontario dealership they wanted to sell me tires. More
by Raiderdi
Employees Worked With
Michael Gonzalez
June 03, 2023
Kellin Carter was exceptional and kept me apprised of the work being done. I was very pleased with their professionalism. Thank you very much for a job well done work being done. I was very pleased with their professionalism. Thank you very much for a job well done More
by LarDawg
Employees Worked With
Kellin Carter
June 02, 2023
John my advisor provided me with an exceptional service. My car was ready as planned and the nice professional way. Thank you to the personnel at the dealer and the group of professionals they represent. My car was ready as planned and the nice professional way. Thank you to the personnel at the dealer and the group of professionals they represent. More
by OV
Employees Worked With
John W. Kortlang Service Consultant
December 14, 2022
Very friendly, polite and well organized. Great communication and very timely. Made it very easy to drop off and pick up, all done in a reasonable amount of time. Great communication and very timely. Made it very easy to drop off and pick up, all done in a reasonable amount of time. More
by ewreck00
Employees Worked With
Service department
November 01, 2022
Extremely happy with Mercedes of Anaheim, the service and attention to detail is exceptional!!! We appreciate the follow through and customer service as well!! attention to detail is exceptional!!! We appreciate the follow through and customer service as well!! More
by Hmfmf8404
Employees Worked With
Roger
