Mercedes-Benz of Anaheim
Anaheim, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience was not good until the mgr stepped up. I would like to recommend that, if car has been serviced and wash and ready for pick up. There should be a cashier that can facilitate that every day would like to recommend that, if car has been serviced and wash and ready for pick up. There should be a cashier that can facilitate that every day of the week. There should be someone capable to release the car that is ready to go. I pay to play. That is my experience with Fletcher Jones. More
just not satisfied with the price increase in your services.overall experience is not bad but i probably would go to a dealership close to my area if the prices of your services are the same. services.overall experience is not bad but i probably would go to a dealership close to my area if the prices of your services are the same. More
I have been a customer of Caliber/Anaheim Hills MBZ for a very long time. I continue to have all of my service work done with you because of Dave Laurette. I know that I can count on him for all of my servi very long time. I continue to have all of my service work done with you because of Dave Laurette. I know that I can count on him for all of my service needs and trust he will not only get the work done in a timely manner, but done correctly. More
Took my E55 for service and everything was super smooth. Looking forward to the next visit for sure. 100% happy. Rental car was nice, people were friendly, service was fast, facility was super clean and nic Looking forward to the next visit for sure. 100% happy. Rental car was nice, people were friendly, service was fast, facility was super clean and nice looking. Price was not as bad as I thought it would be and very close to me More
Always very prompt. Service advisors are knowledgeable and quick. It's a pleasure to use this facility. It is conveniently located near my home. The facility is clean and comfortable. and quick. It's a pleasure to use this facility. It is conveniently located near my home. The facility is clean and comfortable. More
Julie was very helpful and communicated pricing and the different service procedures very effectively. She explained the different options between the A service and the B service and took time to help me w different service procedures very effectively. She explained the different options between the A service and the B service and took time to help me with the key battery and a marker light that had gone bad. Usually with service writers you feel like they are rushing you out of the dealer to get to the next customer...The car is working great! Thanks More
I purchased my last Mercedes vehicle from Ramin and followed him to Anaheim to conduct this most recent transaction. Ramin and his team are customer focused and out to compltely satisfy their new vehi followed him to Anaheim to conduct this most recent transaction. Ramin and his team are customer focused and out to compltely satisfy their new vehicle wants and needs (at least that has been my experience). Ramin was patient with my as I deliberated some number of months about when to buy and if I really wanted to replace my past vehicle with another Mercedes. Once we got into high gear with my decision to buy, Ramin delivered my new vehicle same day. Couldn't conceive of working with more capable/professional sales team. More
Our only criticism would be from Finance. We felt really pressured about buying the extended warranty, we chose not to and Peter was not happy. pressured about buying the extended warranty, we chose not to and Peter was not happy. More
I have owned my car for 6 years and the previouse one for almost 10 have worked with many different service advisors over the years at this dealership. I have to say that Kellin is by far the most professio almost 10 have worked with many different service advisors over the years at this dealership. I have to say that Kellin is by far the most professional and personable service advisor I have had the pleasure of working with. He is sincere, friendly, consistent and dependable. Whenever I have an issue, I immediately call Kellin. Together with Mike Dehdashti, I always feel I am getting the best service at MB of Anaheim Hills. The company is fortunate to have this great team and they are the reason I keep coming back for service and refer so many friends to the dealership for MB purchases. Keep up the great work!!! More
My experience was amazing! It was easy and painless. Simon was thorough with all his information and upfront with prices. My car was clean and spotless when I picked it up. Simon was thorough with all his information and upfront with prices. My car was clean and spotless when I picked it up. More