Mercedes-Benz at Long of Chattanooga

"Great Dealership" The entire staff at Long Mercedes of Chattanooga couldn't have been more courteous or helpful In the purchase of our new GLE350! We are repeat custome The entire staff at Long Mercedes of Chattanooga couldn't have been more courteous or helpful In the purchase of our new GLE350! We are repeat customers and have always had a great experience in working with them. Everyone from Demetrius Bishop (our sales rep) to Sissi Henley (the finance officer) and the sales manager were there to help us in anyway possible to get the deal we were happy with! More

Same-Day service for my recall I received a recall notice in the mail for an electronics update. I called Long Mercedes Service the next morning and they worked me in that same afte I received a recall notice in the mail for an electronics update. I called Long Mercedes Service the next morning and they worked me in that same afternoon. In and out in about an hour including a nice wash job. David in Service is pleasant, friendly and knowledgable. More

Service time The time I was told my auto would servicing would be complete, was to the tee. I received a courteous welcome and coffee with television in a clean en The time I was told my auto would servicing would be complete, was to the tee. I received a courteous welcome and coffee with television in a clean environment. More

Great Buying Experience! Working with sales representative Derrick Walters was very pleasant and productive. His product knowledge of the GLE300d helped us make an informed Working with sales representative Derrick Walters was very pleasant and productive. His product knowledge of the GLE300d helped us make an informed buying decision. Sissi Henley was also helpful in obtaining the lowest possible financing deal for our GLE purchase. As long time customers of Long Mercedes, we look forward to doing future business with this dealership. More

Fantastic I have never been more pleased with the service I have received. Jason Odom was very helpful and easy to deal with. Phillip Ashmore also made all of I have never been more pleased with the service I have received. Jason Odom was very helpful and easy to deal with. Phillip Ashmore also made all of the paperwork a breeze. I will forever be a loyal customer. More

Pleasant Very Appreciative of my salesman (Perry Carr) for his patience and attention to detail. The overall experience was pleasant and I will recommend to fr Very Appreciative of my salesman (Perry Carr) for his patience and attention to detail. The overall experience was pleasant and I will recommend to friends and family More

Easy Buying Experience with no pressure Our salesman was knowledgeable and friendly without any undue pressure to make a purchasing decision. I have also used their body shop for work on my Our salesman was knowledgeable and friendly without any undue pressure to make a purchasing decision. I have also used their body shop for work on my existing Mercedes and they have also been very polite, helpful and quick. More

Customer forever After trading in 2 vehicles and purchasing one, I've decided to be a lifetime customer of Mercedes. My experience with Derrick has been great and I wi After trading in 2 vehicles and purchasing one, I've decided to be a lifetime customer of Mercedes. My experience with Derrick has been great and I will always buy a Mercedes-Benz. More

Long distance deal I am from California and I found the S350 I wanted at Long. I called and spoke to Derrick Walters #derrick@longofchatt and he was very helpful I had 4 I am from California and I found the S350 I wanted at Long. I called and spoke to Derrick Walters #derrick@longofchatt and he was very helpful I had 40 pictures of the car in an hour. He answered all of my questions had all of my paperwork ready for me and even picked me up at the airport in my car. I was in and out in 30min. I highly recommend them More

Knowledgeable friendly highly recommend I bought a ML350, the service was awesome from start to finish. Perry Carr was very professional and knew his product. Management was not pushy. I bought a ML350, the service was awesome from start to finish. Perry Carr was very professional and knew his product. Management was not pushy. Robert Caspar More