Mercedes-Benz at Long of Chattanooga

Sold me a car that was wrecked Bought a used Mercedes with 20k miles. Told us car was never wrecked and no history on car fax report. Originally when we bought the car we expected Bought a used Mercedes with 20k miles. Told us car was never wrecked and no history on car fax report. Originally when we bought the car we expected it to be certified. Salesperson said it was but then told us when signing papers he made a mistake. Really not right. When I went to trade the car into them a few years later they told me it was wrecked prior to me owning. They offered me a much lower value. Very upsetting. More

New to me! Found my new used car. Certified and looks brand new. Neil Sobel helped me find the car I wanted with all of the bells and whistles. Love it. Found my new used car. Certified and looks brand new. Neil Sobel helped me find the car I wanted with all of the bells and whistles. Love it. More

New tires and wheel repair Josh Smith, service rep, was extremely courteous and helpful during our service experience. Due to length of time needed, a rental vehicle was provid Josh Smith, service rep, was extremely courteous and helpful during our service experience. Due to length of time needed, a rental vehicle was provided free of charge. Josh kept in contact with us and provided timely updates on the status of the vehicle. More

Bought my Mercedes Benz SUV at Longs of Chatt My experence could not have gone better. Actually the people there went beyond any expectations I could have had. Especially Kelly Mayhew who delivere My experence could not have gone better. Actually the people there went beyond any expectations I could have had. Especially Kelly Mayhew who delivered my car. Went over all features and benefits. Very personable, knowledgeable and friendly. More

Best Dealership and Awesome Customer Service in Chattanooga Demetrius Bishop showed total professionalism and knowledge in identifying what car we needed. He guided through the entire process from when we got i Demetrius Bishop showed total professionalism and knowledge in identifying what car we needed. He guided through the entire process from when we got into the dealership and until we drove out with our ML 350 . This is the BEST Customer Service I have ever experienced at any Car Dealership.I stand corrected at any Business we have dealt with. Demetrius Bishop you are awesome. Sissi Henley you were great too. Thank you. Rona and Ralston More

My Long of Chattanooga Experience Was Wonderful! Many thanks to Mr. Demetrius Bishop who made my Long of Chattanooga experience wonderful. He is a great salesman with good customer service and exten Many thanks to Mr. Demetrius Bishop who made my Long of Chattanooga experience wonderful. He is a great salesman with good customer service and extensive knowledge about the cars on the lot. If you are searching for that very special car (and affordable) I recommend that you give Mr. Demetrius Bishop a call today. You won't be sorry! Angela Middlebrooks More

One highly satisfied customer. Service of our vehicles is simple, and thorough. My experience at Long Mercedes has been enjoyable every time! They are very relational and sincerely Service of our vehicles is simple, and thorough. My experience at Long Mercedes has been enjoyable every time! They are very relational and sincerely want to take care of you and your automobile. Could not recommend them more highly! More

recently had my 2014 GLK 350 for its 40,000 mile check-up. Josh arranged for my visit and car drop offl I was kept informed (three calls) during the entire time the automobile was being serviced. The car was Josh arranged for my visit and car drop offl I was kept informed (three calls) during the entire time the automobile was being serviced. The car was ready on time, clean, and all repairs were done without my having to return the car for additional care. I am very pleased with the service department and especially Josh. More

Overall great experience The entire staff at Long Mercedes of Chattanooga were very courteous and helpful In the purchase of my new C250C. I am a repeat customers and have a The entire staff at Long Mercedes of Chattanooga were very courteous and helpful In the purchase of my new C250C. I am a repeat customers and have always had a great experience working with them. Everyone from Tim Williams (our sales rep) to Sissi Henley (the finance officer) and the sales manager (Phil) were there to help us in anyway possible to get the deal we were happy with! More

AWESOME The entire process was friendly professional and efficient. Everyone knew their role and excelled at it. No stone left unturned. The entire team work The entire process was friendly professional and efficient. Everyone knew their role and excelled at it. No stone left unturned. The entire team worked to get us the car we wanted at a good price and worked hard to obtain the best financing available. No pressure no stress no hassle. Highly recommend Long of Chattanooga Mercedes, Demetrius Bishop, Mr. Ashmore and Sissi Hensley! More