Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Of Tacoma
Fife, WA
3,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,043 Reviews of Mercedes-Benz Of Tacoma
March 10, 2023
I was treated with respect by everyone on the team. My contact made sure I was comfortable while waiting. I was informed my car was ready in a timely manner My contact made sure I was comfortable while waiting. I was informed my car was ready in a timely manner More
by SFLAATURD
Verified CustomerEmployees Worked With
Brittany Kuranko, Monica Saechao
March 08, 2023
Service Rep Givanni was quite knowledgeable. He answered my questions, was friendly, ordered the parts I needed, arranged for transportation and will schedule an appointment for me when the part He answered my questions, was friendly, ordered the parts I needed, arranged for transportation and will schedule an appointment for me when the part comes in. More
by DJB0126
Employees Worked With
Givanni Signorino
March 06, 2023
The wait was almost a month to get in. Than had to set up my own tow to shop. For some magical reason when picked up 3 weeks later had no fuel. To elaborate I never go below 1/4 tank d Than had to set up my own tow to shop. For some magical reason when picked up 3 weeks later had no fuel. To elaborate I never go below 1/4 tank due to being diesel. Also over a week at shop and than a 30 min fix after the hard hook up and diagnostic, Not hooking up my company’s tracking device once unplugged from obd port. When did pick up van the fuel range showed a gas pump and no range that is how low it was. More
by cbertram
Employees Worked With
Chad in service
March 05, 2023
I really enjoyed my buying experience. Jared was very easy to work with. He answered all of my questions and was extremely professional. I did not feel pressured to buy a vehicle, but was Jared was very easy to work with. He answered all of my questions and was extremely professional. I did not feel pressured to buy a vehicle, but was glad I did and will be back again. More
by micheal.steele
Employees Worked With
Jose Alberto, Jared Grant
March 05, 2023
Monica is probably the most unkind, bullying person I’ve ever dealt with. She accused me of lying with no proof and I would recommend no one to this dealership. ever dealt with. She accused me of lying with no proof and I would recommend no one to this dealership. More
by Kindness always
Employees Worked With
Monica Saechao
March 04, 2023
Sale person was friendly and was very committed to find the right vehicle for me. The sale process was very pleasant, no pressure and back and forth offers and counter offers. Finance person was very thoro the right vehicle for me. The sale process was very pleasant, no pressure and back and forth offers and counter offers. Finance person was very thorough and answered all my questions. The delivery process was excellent. My new vehicle was cleaned both inside and outside. All basic controls and functions were clearly explained by the tech specialist. Thank you for a great buying experience. I would definitely recommend Mercedes-Benz of Tacoma to people who are in interested in luxury vehicles. More
by PDPHAM2000
Employees Worked With
Jose Alberto
March 03, 2023
Other than this time it I was not getting a call back. Leaving messages no one answered and there was no follow through. Keeping my car all day for a 2 or 3 hour service is not good. I should be able Leaving messages no one answered and there was no follow through. Keeping my car all day for a 2 or 3 hour service is not good. I should be able to make an appointment bring my car in at the appointment time and get my car back in a reasonable amount of time depending on the service needed. I have brought my car in and one item did not get fixed till the 3 visit. It was a little item. This visit was much better except I again needed to leave my car all day. Oscar is a good service representative. Very pleasant, prompt and even vacuum my car himself my last visit. When I take my car in it hardy gets washed and has never been dried off. Although I have seen other cars get the nice service of having there’s vacuum plus washed and dried. Service is not what it was prior or only for some. Thanks for reading. More
by Patricia
Employees Worked With
Oscar I give 5 starts!!
