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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

April 04, 2023

We had excellent service and communication by Chad for a last minute repair on our Sprinter RV. More

by sean74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 05, 2023 -

Mercedes-Benz Of Tacoma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 04, 2023

Just wish your service people were more attentive to the finished job. Have had to bring my vehicle back more than once for work not completed. Oscar is top grade at the service desk. Can always depend o More

by carolhartwell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business, Carol, and hope to see you again soon! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 04, 2023

Randy in the Sprinter section was extremely helpful and communicated in a timely manner. Every item was repaired and he insured his attention to providing excellent service. More

by VINCEDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kuranko, Monica Saechao
Apr 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 01, 2023

Oscar was doing a good job and well organized the rides to customers. Thank you Oscar and the service team. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

March 30, 2023

Sorry to say but I’m not a big glitter and glitz individual and not swayed with the romance of eclectic impressions. So that said, I would prefer to base my reviews on interactions and the professi More

by MILLERBE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnie Manansala
Apr 05, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to see the low rating. We would like to hear about the circumstances surrounding this review so the team can assist in resolving your concerns. Please contact me at your earliest convenience. Thank you, Brittany Kuranko - Service Manager - brittanykuranko@looklarson.com

March 30, 2023

Nice clean dealership the process of buying a car was very quick and easy all around great experience More

by JEFFHOLLYWOOD59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Jose Alberto, Jared Grant
Mar 31, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for trusting the Mercedes-Benz of Tacoma team with your recent purchase! We appreciate your kind feedback and hope we have the privilege of working with you again in the future!

March 29, 2023

Service was great I was greeted on arrival I was directed to luke. Luke explained service be performed clearly. Over all great experience More

by ROBBY24BOBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Saechao
Mar 30, 2023 -

Mercedes-Benz Of Tacoma responded

Luke and our team couldn't be happier to help ensure a five-star visit for you! Thank you for coming to Mercedes-Benz of Tacoma!

March 29, 2023

Ana Kaur at the dealership was amazing. She managed the whole process of custom ordering my car, kept communication optimal, and ensured that I had a great experience. More

by N_KOLAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Kaur and Scotty , Jordan Delong, Emil Zakhrabov
Mar 30, 2023 -

Mercedes-Benz Of Tacoma responded

We sincerely appreciate you taking the time to write a review for us. Ana is an exceptional Associate with us and takes a ton of pride in her customers. It is always a pleasure to see customers take time out of their day to tell others about their great service. We will work on the areas that didn't receive a 5-star rating and please know, your feedback is valuable! Enjoy your day! Kindly, Brandon Kindle General Manager Mercedes-Benz Tacoma

March 25, 2023

All the staff was extremely helpful. The repair ended up being completed in 2 hours less time and$300 less than original estimate. More

by MBROWN2521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for taking the time to write us a 5 star review! It's always a pleasure to get a notification of someone being kind. Thank you so much! Kindly, Brandon Kindle General Manager Mercedes-Benz Tacoma

March 25, 2023

Service went smoothly, I will say that phone communication is hard to get live body on phone, emailing and texting was fine. More

by Fredk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t his name……
Mar 27, 2023 -

Mercedes-Benz Of Tacoma responded

Please accept our apologies with the situation on the phones! We are doing our best to ensure every customer is answered. It's a difficult task to master right now but I promise, we're working on the solutions! Thank you so much for your review! Kindly, Brandon Kindle General Manager Mercedes-Benz Tacoma

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