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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

April 10, 2023

Today, when I walked in, I was up to very quickly. All of my questions were answered, and I was sent off and a fast timely manner. More

by FONTENOT007
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Apr 11, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz Of Tacoma, we look forward to having you as one of our valued customers for many more years to come! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 10, 2023

Chris Lee, Senior Sales Professional, was superb with his excellent customer service! He continues to provide quick replies to our text messages… So happy to have him there for us! More

by DAVEFROYALDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, the trainer, is knowledgeable, patient and helpful, Chris Lee, Jordan Delong, Jose Alberto
Report | Print
Apr 11, 2023 -

Mercedes-Benz Of Tacoma responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 09, 2023

Mercedes GLB250. IT is so much easier for my family to drive and my wife so happy drive to work. we are like it and thank you. we are hoping to buy more in the future More

by Hoypum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Arnie Manansala
Report | Print
Apr 10, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Mercedes GLB250. We truly appreciate your feedback! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 08, 2023

The team was ready for my appointment as scheduled… reviewed the items we had discussed prior and my van was in for service minutes later… nice job by all More

by garbear381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Verginia
Report | Print
Apr 10, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 07, 2023

We worked with Arnie Manansala and he was awesome. He was super helpful and communicative, and easy to work with. We also liked the free powertrain warranty that was included with the car. More

by MCBETHS
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnie Manansala
Report | Print
Apr 08, 2023 -

Mercedes-Benz Of Tacoma responded

It's fantastic to hear that Arnie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 07, 2023

I didn't realize how much fun it can be to buy a car. . I had such a great and easy experience. More

by CRAIG77
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Kupper was phenomenal also!, Brandon Kindle, Jose Alberto, Anaahad Kaur
Report | Print
Apr 08, 2023 -

Mercedes-Benz Of Tacoma responded

Craig, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 06, 2023

Great service and wonderful car buying experience! I highly recommend this dealership! I will remain a loyal customer…. More

by PAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tibou , Jordan Delong, Jose Alberto
Report | Print
Apr 06, 2023 -

Mercedes-Benz Of Tacoma responded

Pam, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 06, 2023

Responded back fast, was helpful, he fixed the problem with ease! L m a ooooo More

by PETERLAM235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kuranko, Oscar Cerna, Monica Saechao, Luke Stansfield, Liz Davis, Givanni Signorino, Alex Kalliainen, Randy Allen, Chad Verginia
Report | Print
Apr 06, 2023 -

Mercedes-Benz Of Tacoma responded

Peter, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 05, 2023

I had a good relationship with everybody I talked to except some guy named Rob he was full of himself More

by ROBBPETERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnie Manansala
Report | Print
Apr 05, 2023 -

Mercedes-Benz Of Tacoma responded

Good afternoon Rob, I'm sorry to read that you didn't have a great experience with Rob. Can you please email me about your experience? I would like to have a little more information so I can speak with him. I sincerely appreciate you taking the time to write a review but I also take these very seriously! I look forward to hearing from you! Kindly, Brandon Kindle General Manager Mercedes-Benz Tacoma brandonkindle@looklarson.com

Apr 06, 2023 -

ROBBPETERS responded

He wouldn't answer question i asked, for instance we didn't run my credit for a cosign with my son but he ran me with good credit so i asked him what is good credit and his answer was his is perfect at 850 and that was his answer i didn't ask him what his was. Just a turn off

April 05, 2023

they helped a lot with getting my car key and making sure they weren’t late and always kept me updated on how things were going More

by Renwesleyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Brandon Kindle, Andrew Falsetta, Brittany Kuranko, Monica Saechao, Emil Zakhrabov, Jose Alberto
Report | Print
Apr 06, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

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