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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

May 04, 2023

Love the support and care Liz provides! Makes me look forward to my service visits. More

by tjernagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Davis
May 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your review and kind words for Liz. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

May 03, 2023

The service agent Lisa went above and beyond to help me on the spot the day that I called in. This is why I always bring my car to the dealership for service after 10+ years. More

by Pugn8us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Davis
May 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

May 02, 2023

Randy handled my van and my time constraints professionally and successfully and I am satisfied with the service I received More

by brian.vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Allen
May 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review, Brian. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 27, 2023

Professional Certified Sales Specialist, fair pricing, honest and straightforward information and friendly Sales & Finacial Managers Professionals More

by ANDYSCHOONOVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Chris Lee, Jordan Delong, Emil Zakhrabov
Apr 30, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much, Andy, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 26, 2023

Giovani I was informed of everything being done to the vehicle and the costs associated with everything.. More

by CCTILLETT@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
5 excrlllent
Apr 26, 2023 -

CCTILLETT@COMCAST.NET responded

Giovani was my service rep..

Apr 27, 2023 -

Mercedes-Benz Of Tacoma responded

We're so glad Giovani made a great impression! Thank you for rating Mercedes-Benz of Tacoma five stars!

April 23, 2023

Our experience with the service department and especially Liz was fantastic! She was so helpful and knowledgeable. We well be back for sure if necessary. More

by CHRISTIANECMERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Davis
Apr 23, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words for Liz, and for taking the time to leave us this wonderful feedback! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 22, 2023

Accommodating, easy to deal with, we were treated well, address our needs and assurance that the car is running well. More

by RANDY_BARENG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil Zakhrabov, Jacob Fearn
Apr 23, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review, Randy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 22, 2023

Alex at customer service always takes good care of me super nice and helps with wvwry need More

by ENGINALAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kalliainen
Apr 23, 2023 -

Mercedes-Benz Of Tacoma responded

We are very happy to hear that Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 22, 2023

All advisors were friendly, professional, knowledgeable and attentive. Would recommend the dealership to other people. Thank you. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Givanni Signorino, Alex Kalliainen
Apr 23, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you, Sherri. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 21, 2023

This place had our van for a month and a half and was supposed to fix the radio and do the routine maintenance on it and none of it was done. We took the van back two months later when they said they had More

by ROOFMASTER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Allen
Apr 25, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jerry Podgorski Service Manager (253) 778-7326 jerrypodgorski@looklarson.com

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