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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

June 07, 2023

Fixed my car in a timely manner. Giovanni is excellent. He made sure that my car gets fixed More

by RODEL715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Givanni Signorino
Report | Print
Jun 08, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Giovanni and our team, and we look forward to working with you again. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

June 07, 2023

You did a wonderful job and help me out. All questions were answered.thank you very much More

by MJTYAS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Givanni Signorino
Report | Print
Jun 08, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

June 07, 2023

Solid Department---Very hard to make an appointment---very good employees with positive attitudes---they understand the issues More

by CRAIG11866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Givanni Signorino
Report | Print
Jun 07, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

June 06, 2023

Mercedes of Tacoma is encapsulate with skill customer-centric professionals always representing customer service excellence More

by JBLAKE4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ -my amazing sales representative , Brandon Kindle, Jose Alberto
Report | Print
Jun 07, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for sharing your excellent experience with Mercedes-Benz Of Tacoma. Thanks for the five-star review. We appreciate your business and hope to see you again soon! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

June 02, 2023

Oscar provided outstanding service and his performance dealing with us was Awesome, he should get a raise More

by cruzs295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna
Report | Print
Jun 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad Oscar and the team were able to help, and we hope to see you again! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

June 01, 2023

Your service guy Randle at Tacoma Mercedes is the best customer service rep I have met in a while. More

by cbrubaker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Allen
Report | Print
Jun 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

May 31, 2023

I feel that Luke was very helpful with an issue that arose after our purchase from another Mercedes Benz dealership. He took care of the issue. I will certainly look for him in the future for any othe More

by kdpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield
Report | Print
May 31, 2023 -

Mercedes-Benz Of Tacoma responded

Kimberley, thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

May 30, 2023

Appreciate Liz Davis assistant . Feel that should have been advise when it took 3 hrs verses the 90 minutes More

by WNSTARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Davis
Report | Print
May 31, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Liz delivered such a great experience! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

May 30, 2023

Arnie is amazing to work with and very organized. thank you for all your help! More

by ELIZABETH.TRIGUEROS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arnie Manansala
Report | Print
May 31, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review, Elizabeth! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

May 28, 2023

My service manager Liz is Awesome and works selfless to make sure you and your car best service possible. More

by LEROYLOUISE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Davis
Report | Print
May 29, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz Of Tacoma to be a positive one. Please don't hesitate to reach out if you need anything else. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

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