Mercedes-Benz Of Tacoma

Mercedes of Tacoma service staff are always professional and courteous. They provide detailed explanations when describing service requirements and demonstrate strong technical knowledge. and courteous. They provide detailed explanations when describing service requirements and demonstrate strong technical knowledge. More

Oscar is very courteous and helpful. Keep up the good work. The service was great. I didn’t wait that long for service completion. Keep up the good work. The service was great. I didn’t wait that long for service completion. More

Emil knows the process inside and out. He is able to explain all the options to expedite decision making. He is able to explain all the options to expedite decision making. More

Thank you for such quality of service and the professionalism of the entire team. You are friendly and listen to customers. Thank you. professionalism of the entire team. You are friendly and listen to customers. Thank you. More

Unprofessional and incompetent. I just wasted my time and money on this venture. The car has peeling paint and it’s brand new! They will lie, yell and ignore you. I just wasted my time and money on this venture. The car has peeling paint and it’s brand new! They will lie, yell and ignore you. More

Made appointment for sprinter recall was told it would take 4hrs max On the second day I went in spoke with service manger was told it would be done by 10am the third day It wasn’t complete until 4:00 take 4hrs max On the second day I went in spoke with service manger was told it would be done by 10am the third day It wasn’t complete until 4:00pm 3full days without one of my service vans cost me huge, if I would have known I would have prepared More

The sales person, Chris Lee, is excellent. He has has been polite, helpful, thorough and professional. He has has been polite, helpful, thorough and professional. More

Tomari presented excellent customer service. He was all in during and after the sale of my vehicle. Will definitely work with him again as well as refer him to others who are interested in buyin He was all in during and after the sale of my vehicle. Will definitely work with him again as well as refer him to others who are interested in buying a Mercedes. If there was an opportunity to give him 10 stars, I would not hesitate to do so. Mercedes Benz has a STAR on their hands. More

It was the best service I have received at the dealership. Liz was very attentive to the issues I mentioned to her and made sure to update me when I got back to get my car dealership. Liz was very attentive to the issues I mentioned to her and made sure to update me when I got back to get my car More

Although it took much longer than I had expected, Luke delivered an excellent customer service. delivered an excellent customer service. More