Mercedes-Benz Of Tacoma

Thank you Liz for the great communication and service. Looking to working with you again when my next service is due! Looking to working with you again when my next service is due! More

Always great service. Great communication as well. Found additional problem and had it fixed as soon as the part came in. Great communication as well. Found additional problem and had it fixed as soon as the part came in. More

I’m so happy to be serving for good Tim off good workers tis company and I’m happy & my family &wife tis company and I’m happy & my family &wife More

AJ my salesman was great! He was relaxed and not high pressure. I did have a few little hiccups, nothing major. And after no response by another employee, AJ promptly called He was relaxed and not high pressure. I did have a few little hiccups, nothing major. And after no response by another employee, AJ promptly called me to personally apologize and kindly explained what was going on so I wasn’t in the dark. More

Great customer service. What I didn't like is the things being taken out of my vehicle while being in for service. Them also not making it right or even admiting it was one What I didn't like is the things being taken out of my vehicle while being in for service. Them also not making it right or even admiting it was one of thier staff. Yes I know this cause I have time stamped vehicle dash cam. Can't trust anyone these days. More

AJ and Alex give phenomenal customer service! This is my second car purchase. I have always been impressed by the sales and service department! This is my second car purchase. I have always been impressed by the sales and service department! More

Liz showed to a conference upstairs which allowed me to hold a virtual meeting while my car was in the shop. hold a virtual meeting while my car was in the shop. More

Ana was world class. A genuine human that made the entire process feel organic and friendly. No pressure from anyone in the entire buying process. Highly recommend this A genuine human that made the entire process feel organic and friendly. No pressure from anyone in the entire buying process. Highly recommend this dealer to anyone considering Mercedes Benz. More

AJ was great! Super helpful responsive even after I the purchase. For sure will recommend him to friends. Super helpful responsive even after I the purchase. For sure will recommend him to friends. More

Took vehicle in 3 times to fix same issues. 2 items still not resolved but they wanted wanted more money after we spent a considerable amount. In addition, very poor communication. After o 2 items still not resolved but they wanted wanted more money after we spent a considerable amount. In addition, very poor communication. After our issues Manger said she would be our contact but we could not get in contact for over a week of trying. Would not recommend them. More