Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Of Tacoma
Fife, WA
3,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,043 Reviews of Mercedes-Benz Of Tacoma
August 05, 2023
The Mercedes dealer in Tacoma Wa they lied to me, I don’t want to do business with them. I went there to buy an all wheels drive suv Mercedes-Benz but they sold for me front wheels . I am very unhappy! want to do business with them. I went there to buy an all wheels drive suv Mercedes-Benz but they sold for me front wheels . I am very unhappy! More
by LEETHAI1432
Verified CustomerEmployees Worked With
Rico, Brandon Kindle, Emil Zakhrabov
August 05, 2023
Very unorganized. I would never do business with them again. AJ was great but the scheduling by the service department to complete the details of my new car was pathet I would never do business with them again. AJ was great but the scheduling by the service department to complete the details of my new car was pathetic. More
by TONY@TCMAEVENTS.COM
Employees Worked With
AJ Merell
August 04, 2023
Helpful and friendly staff, which can be hard to come by in service. I would drive from Seattle to Tacoma again for this type of high quality customer service. in service. I would drive from Seattle to Tacoma again for this type of high quality customer service. More
by ALICAPRIOLI
Employees Worked With
Liz Davis
August 04, 2023
My SLK runs great. But the check engine light was left on. You are too far away to come in to fix that. Hopefully my local repair guy can do it. Luke was very polite an But the check engine light was left on. You are too far away to come in to fix that. Hopefully my local repair guy can do it. Luke was very polite and explained everything in detail. More
by Tim
Employees Worked With
Luke Stansfield
August 03, 2023
After shopping around Mercedes-Benz Of Tacoma had newer cars, less miles, and better prices than the competition. AJ was extremely helpful during the process and made sure I walked away with exactly what I cars, less miles, and better prices than the competition. AJ was extremely helpful during the process and made sure I walked away with exactly what I was looking for. More
by Mike C
Employees Worked With
Emil Zakhrabov, AJ Merell
August 03, 2023
Tomari provided excellent customer service! He listened to our needs and concerns since we had a bad experience earlier in the day at another Mercedes dealership. He worked with us & provided He listened to our needs and concerns since we had a bad experience earlier in the day at another Mercedes dealership. He worked with us & provided the information we needed to make the decision on the right vehicle for us. He was very friendly and knowledgeable; it was great to experience good communication and excellent customer service at a car dealership!! More
by Williams
Employees Worked With
Tomari Bates
August 02, 2023
Luke went above and beyond, helped me immensely with a time sensitive situation. Your waiting room is mediocre. No water, even a Honda dealership provides donuts with coffee. So what if you have an expr time sensitive situation. Your waiting room is mediocre. No water, even a Honda dealership provides donuts with coffee. So what if you have an expresso bar, I can grab Starbucks anywhere. More
by twiister9
Employees Worked With
Luke Stansfield
August 02, 2023
I recently had the pleasure of purchasing a car from this dealership. AJ was super helpful and I must say, my experience exceeded all expectations, super friendly and knowledgeable, made me feel welcome righ dealership. AJ was super helpful and I must say, my experience exceeded all expectations, super friendly and knowledgeable, made me feel welcome right from the start. More
by Linic1993
Employees Worked With
AJ Merell
August 01, 2023
AJ was well prepared and very helpful in making the process quick and easy. Found the perfect car for a great deal and got $5K more in trade in value for me compared to the Audi dealer next door. process quick and easy. Found the perfect car for a great deal and got $5K more in trade in value for me compared to the Audi dealer next door. More
by KJSWEET
Employees Worked With
Jose Alberto, AJ Merell
