Mercedes-Benz Of Tacoma

Amazing Customer Service Brian Nelson in the service department at Mercedes Benz of Tacoma is amazing. I scheduled my first service and with Brian and it was completed early a Brian Nelson in the service department at Mercedes Benz of Tacoma is amazing. I scheduled my first service and with Brian and it was completed early and he provided a VIP car wash. I will recommend Mercedes Benz of Tacoma to my friends and family. Great job Brian1 More

Fantastic customer service, no job to small I had an issue with my E-class which, though small, needed prompt attention. The Mercedes Tacoma team handled the issue promptly and professionally, I had an issue with my E-class which, though small, needed prompt attention. The Mercedes Tacoma team handled the issue promptly and professionally, I was sincerely impressed by their courtesy and promptness for something that on its own was not a big-ticket repair worth a lot of money. It certainly made me feel welcome and encouraged to return for other needs that I may have. More

WOW! I was VERY impressed. Having just been at three very nice dealerships the past month with different vehicles (Porsche and Lexus also), MB of Tacoma was tops. I previously took my Sprinter based RV very nice dealerships the past month with different vehicles (Porsche and Lexus also), MB of Tacoma was tops. I previously took my Sprinter based RV elsewhere for service but after this (recall airbag service) they will get ALL my future Sprinter service. More

Scheduled my airbag replacement within two weeks, I showed up at opening, was taken care of immediately. Vehicle was ready to go in under two hours. Thank you for the wonderful service! Crystal C. showed up at opening, was taken care of immediately. Vehicle was ready to go in under two hours. Thank you for the wonderful service! Crystal C. More

Best dealership experience I have ever had! I am 100% satisfied with my dealer experience at MB of Tacoma, due to the excellent customer experience I had with my salesman, Jim Foster. I have wor I am 100% satisfied with my dealer experience at MB of Tacoma, due to the excellent customer experience I had with my salesman, Jim Foster. I have worked with Jim on purchases of new Mercedes vehicles since November of 1997. I rate Jim more than 10 of 10. He is extremely knowledgeable about Mercedes vehicles, and very adept at all aspects of making my new car sales a truly fun and rewarding experience. I trust Jim completely. He is the best salesman I have ever worked with! More

Very good. I am very happy with service you provide. I will be back here again and recommence to all of my friends. and thank you for your great service. I am very happy with service you provide. I will be back here again and recommence to all of my friends. and thank you for your great service. More

excellent service, it's what you expect. Our service tech took us right in and we were seated in the waiting area. Great WiFi and very comfortable. Our vehicle was there for warranty issues. Our service tech took us right in and we were seated in the waiting area. Great WiFi and very comfortable. Our vehicle was there for warranty issues. Completed quickly, even though one item popped up after we had made the appointment. Honest service group, very happy with the quick turnaround with our vehicle. More

Everything is great especially Oscar Cerna who happened to be the Service Advisor and also the guy (Mechanic) that did the service on our ML500. It was excellent . Good job you guys. to be the Service Advisor and also the guy (Mechanic) that did the service on our ML500. It was excellent . Good job you guys. More

Purchase of 2020 GLE 350 I have dealt will Jim Foster for many years. This time, June 2019, I purchased a 2020 GLE 350 and again he was great to deal with. He is friendly, pro I have dealt will Jim Foster for many years. This time, June 2019, I purchased a 2020 GLE 350 and again he was great to deal with. He is friendly, professional, knowledgeable and just a really nice person to buy a car from. Troy Coachman was the finance person in charge of finalizing all the paperwork. He was a joy to spend time with and was also very professional and knowledgeable. More

Everything was honest open and first class Everyone was open and honest and friendly. Scott did an amazing job of describing all the features of my new car. I couldn't be happier with John, Everyone was open and honest and friendly. Scott did an amazing job of describing all the features of my new car. I couldn't be happier with John, who is a class act in every way imaginable. I trust his advice. Brandon was so helpful, thoughtful,l and made me feel as if I was coming home. Jim was very professional and I enjoyed my interaction with him. Troy is a gem. All and all an A-plus experience. The survey indicated I worked with Andrew but I did not. so I cannot comment about him but suspect he too is a terrific salesman. Lita Luvera More