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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

May 18, 2020

Very good. Efficient With COVID everything is questionable. Will service be open, enough staff, long waits, didn't know what to expect. The deal was very good, fast and r More

by LFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Allaway
May 17, 2020

Unprofessional, forgets a lot of things easy things to do in my car. I paid about $1200 for the service and they forgot to put the steel plate under my car on. They didn’t have the bolts. Charged me somethin More

by pchaonpoj
Recommend Dealer
No
Employees Worked With
Doug Watanabe, Jason Allaway
May 16, 2020

Never answer they phone !!! totally a turn off, upper management promises to help me out , NEVER RESPONDED, LEAVING MAGGEGES AFTER MESSAGES ...IM SORRY BUT BUSSINESS IS BUSSINESS. I DONT EVEN CALL THE More

by DDWILL253
Recommend Dealer
No
Employees Worked With
Brandon Kindle, Justin Acevedo
May 15, 2020

excellent work with all the problems right now with the virus they fixed our non-running car on schedule. Kept us informed during the whole process. Thanks Monica. More

by agredfern
Recommend Dealer
Yes
Employees Worked With
Monica Saechao
May 15, 2020

Very informative even in these trying times! Pleased that we were greeted promptly and the serviced was preformed to our schedule and needs. We will make you our place of service for all our vehi More

by bbowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Volz, Oscar Cerna
May 15, 2020

End of lease purchase It was pretty painless except for the fact that it took 3.5 hours to purchase the vehicle paying with cash. Seems like they could do this quicker. More

by MJSKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
May 15, 2020

A dealer that goes above and beyond to take care of people I can't say enough good things about this dealer. I purchased the Sprinter from them and then moved out of town. When traveling back in the area, I More

by brian@naturescaretaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Foster, Jennifer Paulman
May 15, 2020

Sorry but people to not hear my words I asked for a part number. I got 1 of 2 installed. Never said I wanted to have the part installed. Its nice he did it, but I asked for the part number More

by hjkoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Cerna
May 15, 2020

Very professional in difficult times Dealership is doing a very good job in lieu of covid 19 pandemic. Everything went smoothly and personnel were courteous and friendly. The new Sprinter More

by cascade747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hatch, Jennifer Paulman
May 14, 2020

Honesty • The dealership when moving my motorhome did some slight damage. The driver was honest and reported it. The dealership is going to be making it right More

by RLENGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Paulman
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