Mercedes-Benz Of Tacoma

services are excellent. The loaner's car and lift service is very helpful. I had some miscommunication with James and got some service which I could get somewhere else like Les Schwab . Next day I contacte is very helpful. I had some miscommunication with James and got some service which I could get somewhere else like Les Schwab . Next day I contacted a manager because James was off that day. The refund made . Thank you very much for service. More

I would like to thank Chase, Arnie, Brandon and Scotty for helping me with my new car. You guys are awesome and provide top notch customer service! for helping me with my new car. You guys are awesome and provide top notch customer service! More

A routine service and repair that should have taken a day took over a week. The service desk would not call with updates and did not answer or return calls. It was way more expensive than it should have b took over a week. The service desk would not call with updates and did not answer or return calls. It was way more expensive than it should have been for routine maintenance and replacement of a aircon condenser. More

Excellent customer service!Great atmosphereReliable Excellent customer service! Great atmosphere Reliable auto mechanics Always a welcoming feeling when experiencing auto difficulties to schedule an Excellent customer service! Great atmosphere Reliable auto mechanics Always a welcoming feeling when experiencing auto difficulties to schedule an appointment with Mercedes Benz of Tacoma 👍🏾 More

They fixed the issue we had and followed through as discussed. Everybody was nice and pleasurable. The facility was clean and overall I was satisfied. discussed. Everybody was nice and pleasurable. The facility was clean and overall I was satisfied. More

Good. Service kept good communication with us! Again.. good experience. Filling in requirements of a 25 word minimum is almost enough reason to not fill in a survey. There is no place to mark servi good experience. Filling in requirements of a 25 word minimum is almost enough reason to not fill in a survey. There is no place to mark service writer on this survey which deserves a 6 star... so I will mark manager with a 1 star. More

I called this dealership in regards to a vehicle I really needed in my life for my family. Great customer service. Great salesman I talked to over the phone since I am two hours away. The only issue I had wa needed in my life for my family. Great customer service. Great salesman I talked to over the phone since I am two hours away. The only issue I had was the interest rate, being near perfect credit, I received what I was told would be the "worse case scenario" which for a vehicle that is only four years old I don't think I should have taken that abuse and I believe I could get a better deal with a different finance company. Other than that though. I would recommend. More

Guru is an excellent sales person! The staff is very knowledgeable and kind. I received really great service. I really enjoy my car!Thank you! knowledgeable and kind. I received really great service. I really enjoy my car!Thank you! More

This was our 1st Lease and the experience was excellent from start to finish. Knowledge and CS was above and beyond. We Couldn’t be happier with our decision. Thank you Jason and Brandon!! from start to finish. Knowledge and CS was above and beyond. We Couldn’t be happier with our decision. Thank you Jason and Brandon!! More

good customer service and special thank to Arnie Manansala for helping us. He showed us all we need to know and other options available to us. Manansala for helping us. He showed us all we need to know and other options available to us. More