Mercedes-Benz Of Tacoma

Poor service. Service dept. need to spend few days at Lexus service to learn about how to treat customers. I will never buy a Mercedes from this dealership. Lexus service to learn about how to treat customers. I will never buy a Mercedes from this dealership. More

Enjoyed my experience with the company great customer service and will be a return customer everyone was friendly and helpful which is very rare nowadays service and will be a return customer everyone was friendly and helpful which is very rare nowadays More

Darryl the Service Manager saved our day by offering a loaner car since servicing our Mercedes was going to take longer than expected. Joe drove our car home the following day. Darryl and Joe were very he loaner car since servicing our Mercedes was going to take longer than expected. Joe drove our car home the following day. Darryl and Joe were very helpful and a pleasure to meet. More

No courtesy car. Installed defective parts same part fails every 1 1/2 years will not warranty defective parts.cost to replace 2000.00 each. fails every 1 1/2 years will not warranty defective parts.cost to replace 2000.00 each. More

Very good people.They provide very good service specially Owen the salesman staying late night with us till the paperwork finished.We’re very happy with their service and very thankful to them Owen the salesman staying late night with us till the paperwork finished.We’re very happy with their service and very thankful to them More

Shannon is such an amazing sales person. She went the super extra mile for me to meet my needs. Very friendly and courteous. She knows her job so well and so dedicated at what she does. I was torn betwee super extra mile for me to meet my needs. Very friendly and courteous. She knows her job so well and so dedicated at what she does. I was torn between a mercedes and volvo but Shannon’s warm reception and friendliness made me decide to get a mercedes instead. Awesome experience⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Monica was my service advisor and was very helpful and knowledgeable and kept me informed throughout the process of having my car worked on. I appreciate how thorough your service department is ran! Monic knowledgeable and kept me informed throughout the process of having my car worked on. I appreciate how thorough your service department is ran! Monica also called me to let me know that they are recommending that I replace my tire soon. I appreciated the call. More

Monica was my service advisor and was very knowledgeable and kept me informed throughout the process of having my car worked on. I also appreciated her calling to let me know that it is time to replace my t and kept me informed throughout the process of having my car worked on. I also appreciated her calling to let me know that it is time to replace my tires. More

Thank you so much. My regular service department is in Los Angeles but my family lives out here. It was so nice to go into a place that no one me knows me and feel just as special as I do back home. Thank Los Angeles but my family lives out here. It was so nice to go into a place that no one me knows me and feel just as special as I do back home. Thank you for treating me like a local. I will be back :) More

Promised work could be done when i described condition of car. When the car was towed in, condition was evident. Work was still performed. Yet when i picked up my car, the door was locked an entry was not car. When the car was towed in, condition was evident. Work was still performed. Yet when i picked up my car, the door was locked an entry was not possible. I was told to try and change the battery. I came to your dealershio for help but left in a worse position than when i brought it in yet the service department proudly took my payment. I felt as if my current and, more importantly, future business is not welcomed More