Mentor Mitsubishi

top notch service Dan had my car and serviced so quickly. I was very grateful because of my work schedule I needed to be back at work at a certain time. So very happy e Dan had my car and serviced so quickly. I was very grateful because of my work schedule I needed to be back at work at a certain time. So very happy every time that I come to have my car looked at. I know that it will be done perfectly. Thank You Dan More

Had a flat tire and it could not be fixed. Tire was replaced I brought my new car into the dealership as I had a flat tire the previous day and had a donut on the car. The service adviser explained every step an I brought my new car into the dealership as I had a flat tire the previous day and had a donut on the car. The service adviser explained every step and showed me the damage to tire . He explained why it could not be repaired and wrote up an estimate for a new tire. He was very professional and I would not think of taking my car anywhere but this dealership. More

60,000 check up Everything went smoothly. Description of intended work very complete. Communication/expectation very good...no surprises. Prompt service and good a Everything went smoothly. Description of intended work very complete. Communication/expectation very good...no surprises. Prompt service and good attention. Very nice clean up of vehicle. More

Your kidding right Went on a Saturday to purchase a car, when we started it up it was hesitant but we figured it was because it was sitting to long. Loved the car. Went Went on a Saturday to purchase a car, when we started it up it was hesitant but we figured it was because it was sitting to long. Loved the car. Went back on Sunday, again car wouldnt start. So I was concerned. Had my mechanic come up and do a test on the battery, their own service guy came out and tested it and it showed it was a good battery but it had no charge. So with that in mind, that means....ta da...the battery will die very soon. I asked if they would replace the battery they came back and said NO. I asked to have them take off money off the car, again NO. They told me they would jump it for me. Seriously! You've got to be kidding me. I could not believe it. The sales man was so awesome, he told me that after I buy it he would follow me to the parts store and personal buy me one with his own money. I told him no way, I wouldnt believe the HORRIBLE customer service. So then we talked to the finance guy and the only thing this guy cared about was selling us $2000 in gap insurance and extra warranty. It was so unbelievealbe. NEVER will I ever forget how I was treated. More

Mentor Mitsubishi's #1 I have been a Mentor Mitsubishi customer for over 20 years. I have purchased four Eclipse coupes there, and always take my cars there for service. Man I have been a Mentor Mitsubishi customer for over 20 years. I have purchased four Eclipse coupes there, and always take my cars there for service. Management, sales, and service have always done their best to provide exceptional service. Mentor's #1! More

Had oil change The staff at Mentor Mitsibishi were extremely friendly and knowledgeable, this is my third vehicle from this company, there support is Outstanding. I The staff at Mentor Mitsibishi were extremely friendly and knowledgeable, this is my third vehicle from this company, there support is Outstanding. I'll keep coming back. More

Timing Belt and Others Been having Mento Mitsi do my maintainable since I got the vehicle. Accommodating, honest, and trust-worthy. I would recommend this dealership to eve Been having Mento Mitsi do my maintainable since I got the vehicle. Accommodating, honest, and trust-worthy. I would recommend this dealership to everyone. Thank you. More

They went the extra mile. I wanted new headlamp covers for my 2008 Toyota Solara. The ones I had were very cloudy. They were hard to find and the used ones that could be foun I wanted new headlamp covers for my 2008 Toyota Solara. The ones I had were very cloudy. They were hard to find and the used ones that could be found were cloudy too. They special ordered them to get new ones and they make the car look brand new! More

This is how all Service Departments should operate Came to the service department without an appointment in an emergency situation. The site had to coordinate with another garage and a 3rd party suppl Came to the service department without an appointment in an emergency situation. The site had to coordinate with another garage and a 3rd party supplier, but kept me updated throughout and returned the car completely repaired. More

Good Service Latest visit to Mentor Mitsubishi was for a new battery. I am a long-time customer and they have done all the work on my cars with a few exceptions. Latest visit to Mentor Mitsubishi was for a new battery. I am a long-time customer and they have done all the work on my cars with a few exceptions. Always happy with the work, although they can be pricey. It was raining, but they washed my car anyway to get the salt off. All service reps are friendly and will go the extra mile to accommodate me. More