Melton Sales Ram Chrysler Dodge Jeep - Service Center

Jeep service We have now have had our jeep in the shop for over a month . We keep getting told the part has not come in. Frustrated We have now have had our jeep in the shop for over a month . We keep getting told the part has not come in. Frustrated More

Service department The service department is Amazing! Everyone knows what there doing. I couldn’t be happier with the whole team. Keep up the good work guys and gals.. The service department is Amazing! Everyone knows what there doing. I couldn’t be happier with the whole team. Keep up the good work guys and gals.. More

Repairing my Jeep rubicon I bought a 2016 Jeep Rubicon hard rock from another dealership in Oklahoma this past May. This dealership where I got it, never mentioned the multip I bought a 2016 Jeep Rubicon hard rock from another dealership in Oklahoma this past May. This dealership where I got it, never mentioned the multiple things wrong with it. I inherited many faulty problems with the engine and fuel system that I was unaware of. I took it to Melton for multiple repairs and worked with John in the service department. Best choice I ever made taking it there. John was just excellent to work with, very knowledgeable and responsive to all my questions. Today I picked it up and runs like brand new. I couldn’t be happier. I deeply thank John for being honest and his patience plus expertise in explaining all the parts, work and time it was going to take to get everything right. I tell you, I’m bonded to Melton service and the staff couldn’t be more helpful and friendly. Melton service is the only place we will go now to service our vehicles. I highly recommend Melton service, they are A+ top notch period. I’d say take your vehicle there even if you live far away from Claremore......I know everyone would agree wi this post. Thank you John Gifford! More

Awesome Service I'm not from Oklahoma and my truck had a check engine light come on last week and I took it to the dealer and I got some Great Service from the servic I'm not from Oklahoma and my truck had a check engine light come on last week and I took it to the dealer and I got some Great Service from the service department, took care of my truck right away , checked truck ,ordered parts and gave me aloner for that day . Awesome experience and Service ! Thank You All ! More

Service These people really care and know about customer service!! John went way beyond the call Of duty and I didn’t even buy from Melton. These people really care and know about customer service!! John went way beyond the call Of duty and I didn’t even buy from Melton. More

New Chrysler 300C We presently own a Chrysler 300 that is having warranty repairs. While the repairs were being completed, Bailey put us in the New 300 to drive. Well We presently own a Chrysler 300 that is having warranty repairs. While the repairs were being completed, Bailey put us in the New 300 to drive. Well...as you can see we now own two Chrysler 300's. Thanks Bailey. As we were leaving the Service Dept. Robert Melton came outside, introduced himself, thanked us for buying at Melton's and also talked to us about features on the New 300. We also appreciate the Service Dept. for the prompt service they provide each time we are there. More

Good Salespeople Bailey was awesome to work with!! It was just a great sales experience. I had been to other dealers and looked quite a lot.... This was the best dea Bailey was awesome to work with!! It was just a great sales experience. I had been to other dealers and looked quite a lot.... This was the best deal and no pressure to buy at all. Financing was great, i was in there less than an hour and out.. More

Everything that consumers hate about car guys righ here After having my spare key fob stolen I went to the dealership where I purchased my vehicle brand new to get help. Turns out, If you need your key fo After having my spare key fob stolen I went to the dealership where I purchased my vehicle brand new to get help. Turns out, If you need your key fob flashed on a 2017 vehicle, Melton service will tell you once flashed, the old fob will be "no good", even going as far as conversing with the parts department to confirm this issue because "the 2017 is configured different, this changes from year to year". It will end up costing you $403.18 to get a new one. Gave me my service ticket as proof of total costs. This is 100% dishonest as Chris Nikels will flash the old fob for $68 using your remaining and used key fob. Not only will I never purchase a thing from Melton again, I will never refer another friend to them either. I referred a friend to them two days ago. If you are going to sell yourself as a local but small and honest establishment, you should fire every single dishonest person employed as word of mouth is huge in a small town. Id be ashamed if i knew this type of upcharging was going on as an owner. If the parts guy and the service guy tag team to increase profits using dishonesty, its hard to believe those running the company are left in the dark about these practices. Especially once you realize that the service & parts dept is where the bulk of any dealerships profits come from. More

very helpful! I went there not knowing what I wanted and left with a car that fit me perfectly and met the price range I wanted as well! They turned a stressful tim I went there not knowing what I wanted and left with a car that fit me perfectly and met the price range I wanted as well! They turned a stressful time into an easy one! More