Mel Hambelton Ford - Service Center

Poor customer service I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamil I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamilton. My Chevrolet needed AC repair and I knew it would need a new system. I called the week of 18-22 July 16 and got an appointment for the service on 25 July 16. When I told the young lady that I would need a ride back home (I live in Derby), she wanted to know if I bought my car there, I told her no, then she said that they could not provide a ride for me because it was outside of Wichita. Needless to say, I cancelled the appt and will never go back. Plus, I will never consider buying a car there now. There are plenty of service centers who do want my business. My AC replacement also led to a fan clutch replacement and the customer service was excellent ! More

They ruined my head light unit replacing the bulb. I took my Ford Focus in to have a head light bulb replaced. They ruined the the head light unit while replacing the bulb and charged me 70.00 to do it I took my Ford Focus in to have a head light bulb replaced. They ruined the the head light unit while replacing the bulb and charged me 70.00 to do it. When the other head light bulb needed replacing I took it to a local mechanic and he replaced the bulb in about two minutes without having to remove the whole unit and so no damage was done to the unit. And oh, it cost 14.95. Needless to say that the next time that I need any work done on my cars it won't be at Mel Hamblin. Also, I will never buy another car from them either. More

Scam artists Mel Hambelton's service dept. dropped the ball from the word go. I cannot say ANYTHING good about the service I received. I was lied to as to the work Mel Hambelton's service dept. dropped the ball from the word go. I cannot say ANYTHING good about the service I received. I was lied to as to the work performed. More

Great experience at MHF Quicklane Another perfect service visit at MHF Quicklane! I am always treated with care and respect. Highly recommend these guys! I will be back! Craig Lashl Another perfect service visit at MHF Quicklane! I am always treated with care and respect. Highly recommend these guys! I will be back! Craig Lashley, DDS More

Best Service Ever!! Thank you Shannon Burton for your excellent service! You went above and beyond to make sure our service needs were taken care of. Best SERVICE in Wic Thank you Shannon Burton for your excellent service! You went above and beyond to make sure our service needs were taken care of. Best SERVICE in Wichita!!! More

Ford-Certified-Pre-Owned I purchased a Ford-Certified-Pre-Owned vehicle. After undergoing, a rigorous 172 point inspection, one week after purchase, I noticed some vibrating I purchased a Ford-Certified-Pre-Owned vehicle. After undergoing, a rigorous 172 point inspection, one week after purchase, I noticed some vibrating in the steering wheel when brakes are applied at high speeds. After further inspection, all four brake rotors were warped. Unfortunately, after spending several wasted hours and gas. I am very concerned How And Why this vehicle was advertised and passed such rigorous inspection, considering the previous owner documented this safety defect, a week prior to entering mhford’s inventory. Although, brake rotors are not covered under the extended warranty program, the service team repaired the issue, resurfacing the brake rotors without any hesitation. More

Easy and fun We actually went in to have our '14Focus serviced but looked at the new Mustangs and talked with Robert Kinney and he made the deal happen. We love ou We actually went in to have our '14Focus serviced but looked at the new Mustangs and talked with Robert Kinney and he made the deal happen. We love our mustang !!! This is the 2nd sale he has helped us with, and we think he is great. More

Mel Hambelton Sales/Service Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major servic Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major service because my F150 is bulletproof. But the scheduled maintenance I have had has been done competently, professionallyand without the "you need an interior air-freshener or your warrantee will be voided" crap get everywhere else. I'll give Hambelton a chance for my business for now on.mm More

tires and Maintenance Had them do an oil change on 1 vehicle and new tires on another. Service was awesome as usual. I wouldnt take my vehicles anywhere else Had them do an oil change on 1 vehicle and new tires on another. Service was awesome as usual. I wouldnt take my vehicles anywhere else More