Jon Jackson

My experience at Mel Hambelton Ford as always outstanding. I would especially like to recognize Rudy Perez for providing the best vehicle buying experience I have ever had. Rudy went above and be outstanding. I would especially like to recognize Rudy Perez for providing the best vehicle buying experience I have ever had. Rudy went above and beyond throughout the entire process making the purchase of my new 2026 F150 King Ranch seamless and stress-free his professionalism product knowledge, responsiveness, and genuine commitment to customer satisfaction truly sets him apart Rudy‘s exceptional Service and guidance are a major reason I continue to return to Mel Hamilton Ford. I would also like to commend Jon Jackson in the finance department for another excellent experience during the purchase process of the vehicle his professional and courteous demeanor. Make me go back every time overall the entire team at Mel Hambelton Ford has nothing short of legendary! More

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Marshall was great and made it very easy to buy a car I would definitely recommend mel hambleton ford would definitely recommend mel hambleton ford More

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Shout out to Darin Petrie, Stan Bogdan, and Jon Jackson! !! They are amazing as well as respectful and over all a blessing to work with. !! They are amazing as well as respectful and over all a blessing to work with. More

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The best buying experience I ever had was. The deal was ready to go before I even got there. The deal was ready to go before I even got there. More

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Rudy was awesome and made the whole process simple and smooth. Jon helped us with finance and got us a great deal and worked through it with us even after business hours. smooth. Jon helped us with finance and got us a great deal and worked through it with us even after business hours. More

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After several other dealerships left us with disappointment and their unwillingness to work with my mother and I, Mel Hambelton took great care to help us achieve a deal that was beyond fair. Al disappointment and their unwillingness to work with my mother and I, Mel Hambelton took great care to help us achieve a deal that was beyond fair. All our goals were met and in some ways exceeded. More

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I just had a great experience buying my car, I highly recommend Mel Hamblelton Ford! Customer service here is professional from start to finish. Helping me navigate through the car buying process were Ge recommend Mel Hamblelton Ford! Customer service here is professional from start to finish. Helping me navigate through the car buying process were General Sales Manager Stan Bogdan, Sales Associate Jaxon Eddy, in Finance, Jon Jackson and Oliver and Bryce from the delivery team. Everyone was friendly and knowledgeable in their respective roles. I had a stress free car buying experience! I would definitely recommend doing your car shopping at the Big Corner with Mel Hambelton Ford. More

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Brandon, Stan and John were amazing! They went out of their way to make me feel important, answer all my questions, were honest, and got me the best deal possible. I’ve never had this go They went out of their way to make me feel important, answer all my questions, were honest, and got me the best deal possible. I’ve never had this good of a car buying experience before. Thank you guys!! More

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These guys are top notch. Everyone that I worked with went above and beyond to help me get into a vehicle. Thank you to everyone that was involved I really appreciate it! Everyone that I worked with went above and beyond to help me get into a vehicle. Thank you to everyone that was involved I really appreciate it! More

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On 10/30/2024, I drove all the way from Kansas City to Mel Hambelton Ford in Wichita, KS, to trade in my 2016 Ford Explorer and buy a brand new 2025 Ford Explorer Active. Unfortunately, what should have b Mel Hambelton Ford in Wichita, KS, to trade in my 2016 Ford Explorer and buy a brand new 2025 Ford Explorer Active. Unfortunately, what should have been an exciting purchase quickly turned into a huge hassle. Less than 24 hours after purchasing and driving my new vehicle home, with under 300 miles on it, I received a warning about a power steering issue that required immediate service. I reached out to Nick at Mel Hambelton, who advised me to take it to a Ford service center in Kansas City. The service center determined that the power steering wiring harness was faulty and needed to be replaced. To make matters worse, they didn’t have the part in stock and had no clear timeline for when it would arrive. Frustrated by the situation, I contacted Mel Hambelton to share my experience and ask if they could offer any compensation or extended warranty, given that my brand-new car was already in the shop. The response? “We don’t build the car; we just sell it.” This made it very clear that they don’t stand by the quality of the vehicles they sell. I was told there was nothing more they could do because the repair was covered under the standard warranty. When I contacted Ford corporate, I was told to take it up with the dealership. So, I was left in an endless loop between Ford and Mel Hambelton. Mel Hambelton did mention an extended warranty as a potential option—but only if I purchased it. Despite their promise to follow up with pricing, their Business Manager Jon has yet to get back to me. This entire experience has been nothing but disappointing. Buying a new car should be exciting, not a nightmare. Mel Hambelton Ford clearly doesn’t prioritize customer satisfaction or stand behind the vehicles they sell. I deeply regret choosing them and will never do business here again. Do better, Mel Hambelton. Stand by the products you sell and treat your customers right. More

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