Mel Hambelton Ford

Honest, accommodating, kind salesman A phone call inquiring about seating capacity of Ford SUV’s was fielded by Justin Blevins. He answered questions and invited us to come in and let hi A phone call inquiring about seating capacity of Ford SUV’s was fielded by Justin Blevins. He answered questions and invited us to come in and let him show us some vehicles. We were shown several and drove a couple. Justin was very helpful and we were narrowing down options when someone else got involved trying to sell us a new SUV with some hail damage. We were not impressed with the game playing at that point. We left after a lot of wasted time. We DID go back another day and purchased a 2018 Explorer. Justin provided great customer service both before AND after the sale. More

Best Customer Service Dorian was amazing. He was so easy to work with and truly went above and beyond to get me the car I needed. Mel Hambelton is the best dealership that Dorian was amazing. He was so easy to work with and truly went above and beyond to get me the car I needed. Mel Hambelton is the best dealership that I have ever visited. It is clean, friendly, and has a huge selection. More

Caring and hardworking There was a mess up with the first truck. Didn’t have something we thought it had but everyone worked very hard to get me into a different truck. Sale There was a mess up with the first truck. Didn’t have something we thought it had but everyone worked very hard to get me into a different truck. Salesman Dorian was awesome. More

Thanks Dorian Fox! Thanks, Dorian Fox, for your helpfulness and follow up in the purchase of my new car. I really appreciate the fact that you listened, were patient, an Thanks, Dorian Fox, for your helpfulness and follow up in the purchase of my new car. I really appreciate the fact that you listened, were patient, and that you have followed up your sale with phone calls to be sure I am happy with my purchase. Sincerely, Shelby Mayfield More

Excellent experience I just want to give a huge shout out to my friend Dorian Fox and his management. They helped me out of a situation that seemed absolutely impossible a I just want to give a huge shout out to my friend Dorian Fox and his management. They helped me out of a situation that seemed absolutely impossible and made my family's life better (seems dramatic I'm sure but it's true!) long story short, I had a TA 392 challenger that I desperately needed out of, I'm a mother of three plus one bonus son! We need a family car of course BUT our main sense of urgency was that My oldest son has recently had two emergency hip surgeries, continues to have hip pains and problems etc... he will need more surgeries in the future and at just 15 years old he actually needs a hip replacement. Though we had adapted to taking two cars everywhere, He could no longer enjoy the rides in the challenger. His pain was unbearable in the car. We were desperate for a vehicle to fit our family and be worth the transition. I was very upside down in my car (which is why I didn't think it'd even be possible)... they worked with us, found a vehicle that could carry my negative equity, with some money down and boom- we now are the proud new owners of a 2019 FX4 expedition! It's bittersweet but I'm so happy! I could go on and on about our experience. We did all of the wheeling and dealing over the phone and made the trip to Wichita from Fayetteville Arkansas; it was well worth it! Our kids are so happy and comfortable 😊?? I thought I'd be sad to give up my hot rod but I couldn't feel better! Thank you Mel Hambelton Ford and of course Dorian Fox. More

end up good it started on the bad side at first with misunderstanding but did work with me at the end and got the best for me on a deal for the car.he did work ha it started on the bad side at first with misunderstanding but did work with me at the end and got the best for me on a deal for the car.he did work hard and did good at the end for me so i would recommend robert kinney for your car needs and he will work hard for you and best deal for your new car and even after sale he will work with you after the sale. More

Friendly Hometown Experience Absolutely love working with Gary. He made my car buying experience way easier than I thought it could be! Very professional and knowledgeable about t Absolutely love working with Gary. He made my car buying experience way easier than I thought it could be! Very professional and knowledgeable about the inventory. He helped find me a vehicle that not only fit my needs but also my STYLE. More

I was reluctant, but I was wrong Gary was professional, knowledgeable and very personable. I didn't feel pressured, and when I needed a minute they walked away. Casey in finance was Gary was professional, knowledgeable and very personable. I didn't feel pressured, and when I needed a minute they walked away. Casey in finance was top notch. Looking to buy a 2nd vehicle and they can have my business! More

Excellent I've known Gary Shockey for years, and he has helped me with many cars over the years. He is very knowledgable about product, process and other workin I've known Gary Shockey for years, and he has helped me with many cars over the years. He is very knowledgable about product, process and other workings. The best thing about Gary is that he always makes the experience personal, and about you. Mel Hambelton is a fantastic dealership, from sales, to inventory, to service, to parts. Everything here is top class and second to none. More

Jon was amazing did so much and I really appreciate it Was in a really bad sticky situation and he got us through it and did what we needed to do and got me a new and better car that will benefit me in the Was in a really bad sticky situation and he got us through it and did what we needed to do and got me a new and better car that will benefit me in the long run More