Mel Hambelton Ford

When I bought my car I worked with Rudy Perez and Paul Gonzales. Rudy was very knowledgeable about the Ford Escape I was looking at. He answered all of my questions and even some that I didn’t know to Gonzales. Rudy was very knowledgeable about the Ford Escape I was looking at. He answered all of my questions and even some that I didn’t know to ask. He made the whole experience so much easier than I ever would have dreamed it could be. He’s extremely professional and friendly and made me feel very comfortable. I’ll never buy from anyone else but him. Paul helped me with the financing and also made it very easy. He was very patient in explaining everything to me, even when I had to ask again later because I forgot! When I asked him questions after the fact I mentioned that I got a rock chip in my windshield. Within 5 minutes he had someone calling me to schedule an appointment to get it fixed. These two make a great team and are invaluable assets to Mel Hambelton Ford. I can’t imagine ever working with anyone else after the great experience they made sure I had. More

I had an appointment but went in early and they fit me in and were friendly and very accommodating . From start to finish the process was painless and I want to thank Rudy and Tom both . They even follow in and were friendly and very accommodating . From start to finish the process was painless and I want to thank Rudy and Tom both . They even followed me back to my place with the new truck . Will definitely shop here again ! More

Great experience with sales and finance. Justin and Jake are very easy to work with, excellent follow up. Justin and Jake are very easy to work with, excellent follow up. More

I had a great experience! This was my first car purchase ever! Clint was amazing!! This was my first car purchase ever! Clint was amazing!! More

I visited Mel Hambelton Ford today to do a trade in for my 2022 Ford Escape. I wasn't quite sure what to expect, as I am a single elderly woman. Marshall and brian treated me with respect and kindness. Nev my 2022 Ford Escape. I wasn't quite sure what to expect, as I am a single elderly woman. Marshall and brian treated me with respect and kindness. Never once did they try to sell me into something that I was not willing to take on. Marshall is a very Personable professional and polite young man. I really like his sales approach. Billions of dollars.He did everything in his power to see what he could do to get me what I wanted to walk out the door with. I look forward to doing more business with Mel Hambelton Ford! More

My experience at Mel Hambelton Ford as always outstanding. I would especially like to recognize Rudy Perez for providing the best vehicle buying experience I have ever had. Rudy went above and be outstanding. I would especially like to recognize Rudy Perez for providing the best vehicle buying experience I have ever had. Rudy went above and beyond throughout the entire process making the purchase of my new 2026 F150 King Ranch seamless and stress-free his professionalism product knowledge, responsiveness, and genuine commitment to customer satisfaction truly sets him apart Rudy‘s exceptional Service and guidance are a major reason I continue to return to Mel Hamilton Ford. I would also like to commend Jon Jackson in the finance department for another excellent experience during the purchase process of the vehicle his professional and courteous demeanor. Make me go back every time overall the entire team at Mel Hambelton Ford has nothing short of legendary! More

I went in with what i was looking for and the showed me a choice and i got to drive both versions with out hassle or pressure choice and i got to drive both versions with out hassle or pressure More

Mel Hambelton Ford truly went above and beyond for my family. My wife, Shelley, had her heart set on a 2026 Ford Expedition Platinum MAX in the new Marsh Gray color, and she was not willing to settle family. My wife, Shelley, had her heart set on a 2026 Ford Expedition Platinum MAX in the new Marsh Gray color, and she was not willing to settle for anything else. Phil Nightingale, the General Manager, spent days making calls and searching until he located one in Steamboat Springs, Colorado. Getting it to Wichita was not easy. The dealership had to give up a vehicle that was actually more expensive in order to complete the trade, but Phil made it happen so Brian Sladek could take care of longtime customers and friends who meant a great deal to him. Brian then worked tirelessly right before the Fourth of July holiday to find a driver, send the trade vehicle to Colorado, and bring Shelley’s Expedition back to Wichita. To make the experience even more special, Brian surprised Shelley by driving the new Expedition to the restaurant where we were having dinner. She thought it would still be weeks before the vehicle arrived. Seeing her reaction was a moment our family will never forget. I have purchased several vehicles from Brian over the years for myself and family members, and he has always treated us like VIPs. The service department is equally impressive. On multiple occasions, they have driven to our home in Valley Center, picked up my wife’s vehicle for service, and returned it afterward because of our busy family schedule. What Phil, Brian, and the entire Mel Hambelton Ford team did for us was far beyond anything I have ever experienced from a dealership. They do not just sell vehicles—they help make people’s dreams a reality. Phil Nightingale and Brian Sladek are absolute rock stars and truly the best in the business. Mel Hambelton Ford is beyond five stars, and our family will continue to recommend them without hesitation. More

I would recommend them whole heartedly. I had a very good experience from first contact to car pick up. Thank you to everyone there who helped me get the Transit I have been looking for all I had a very good experience from first contact to car pick up. Thank you to everyone there who helped me get the Transit I have been looking for all year! More

I had a great experience buying my car! Marshall was GREAT to work with and sent me pictures and videos of the car before I made the trip from out of town, giving me confidence that it was Marshall was GREAT to work with and sent me pictures and videos of the car before I made the trip from out of town, giving me confidence that it was worth the drive. The car was exactly as described, and the dealership was beautiful. Smooth from start to finish. I would definitely recommend Marshall and the dealership to anyone looking for a great car-buying experience. More