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Mel Hambelton Ford

Wichita, KS

4.8
2,183 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,183 reviews

August 02, 2012

Was looking for a used Ford Escape. Used the website and found a few I liked. Salesman David McCall made everything possible and drove a 2010 Escape home the same day. More

by krpm1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 27, 2012

The usual great service my wife and I get from this dealership actually began back in 1988- and it HAS NOT changed. Yes, that's incredible but after our visit and ended up with exactly the car my wife More

by faheyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
July 24, 2012

I bought my used car from Mel Hambelton Ford and specifically asked if they would be able to service it. I was told no problem, they service all kinds of makes and models of cars. The first time I More

by cj csm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
Aug 07, 2012 -

Mel Hambelton Ford responded

We apologize for your difficulty in contacting us. We appreciate you choosing to do business with us and we would like to have the opportunity to make it right with you. Please contact Tiffany Ramsey (Business Development Director) at 316-462-3673 ext. 261 or email tiffany.ramsey@mhford.com

July 21, 2012

We are giving the dealership, and, specifically, Reggie We are giving the dealership, and, specifically, Reggie Harlmon an excellent rating. We were treated with care and respect during the purchase of our More

by ron/gaylebentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 14, 2012

Our experiance with Mel Hambelton Ford far exceeded our expectations. Prior to buying our 2012 Taurus we visted numerous dealers in Wichita and found them to be pushy, uninformed or not caring about our ne More

by RicknLinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 25, 2012

Great car buying experience, I would recommend anyone to work with Anthony and his team. We found the perfect vehicle, no pressure sales and I can’t remember the name of the guy who helped us with the fin More

by vonshox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 22, 2012

Class act dealership. Willing to go the extra mile on customer satisfaction. Follow up on new car purchase has been very good to ensure I am 100% satisfied. More

by gunner75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
June 19, 2012

Finance staff lied repeatedly to us and was very unethical in their efforts to finance a car. Saleman took advantage of our sister in law's poor credit to charge two thousand dollars over book valu More

by zelber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mark McCasland and Chad Harris
June 19, 2012

Everyone was very nice and easy to work with. I really enjoyed my whole experience. Thanks to everyone that was able to get me what I needed and wanted. Thanks to the whole team that was able to make it More

by amymann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rank
June 18, 2012

When shopping for a vehicle we always test numerous vehicle throughout Wichita. We visited Mel Hambelton 3 times and each time we were there, the service we received was absolutely awesome. Stan was ab More

by dcgainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee (finance person)
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