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Mel Hambelton Ford
Wichita, KS
2,208 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,208 reviews
November 04, 2012
mel hambelton car buying was a very pleasant experience obi mbawuike was very caring to our needs and finance manager was very helpful and friendly obi mbawuike was very caring to our needs and finance manager was very helpful and friendly More
by kmb072252
Employees Worked With
Obi Mbawuike
November 04, 2012
From the general manager to the salesforce to the service department. These guys are the best! Always willing to go the extra mile to insure satisfaction! department. These guys are the best! Always willing to go the extra mile to insure satisfaction! More
by drridder
Employees Worked With
Mark Rank
November 04, 2012
This was an awesome experience. All the associates were friendly and answered all my questions. I never felt pressured! I will definitely recommend mel hambelton to friends and family! friendly and answered all my questions. I never felt pressured! I will definitely recommend mel hambelton to friends and family! More
by twyla.holley47
Employees Worked With
brett b., alex w., austin t., Jeff White
November 03, 2012
they got me into what I wanted and knew I was short for time so they got me approved and pappers sined in less then 1 hour. Was very pleased and will go back any time. Stop in there first and just see I kn time so they got me approved and pappers sined in less then 1 hour. Was very pleased and will go back any time. Stop in there first and just see I know I wish I would of first but glad i did. More
by kew1971
November 03, 2012
I was sold a truck with a defective emergency brake [2008 chevy duramax allison] it took several calls to get them to even listen to my concerns then the repairs were not done correctly which resulted in the chevy duramax allison] it took several calls to get them to even listen to my concerns then the repairs were not done correctly which resulted in the entire braking system being destroyed. I had bought EXTRA CARE WARRANTY which they refused to honor, after paying 1300.oo to fix them ,on the trip home the brakes started grabbing again. when i stopped at a gas station to check i saw where someone one put a long scratch on the side broke a running light, chrome rims front and back had deep cuts,and a dent above wheel well. after numerous phone calls no one will call me back.the truck brakes are still not fixed and service manager,sales manager refuse to return calls. I HAVE CALLED OTHER FORD DEALERS WHO SAID THEY WILL NOT TOUCH THE TRUCK BECAUSE I BOUGHT IT AT MEL HAMBELTON FORD.I WILL NOT REFER ANYONE TO THIS DEALER IN FACT I WILL WARN EVERYONE TO STAY AWAY FROM THEM THEY ARE WHAT GIVES CAR DEALERSHIPS REPTUTATIONS AS DISHONEST SNAKE OIL SALESMEN!!!!! More
by ShawnMalone
Employees Worked With
dan in service and josh phrofit the service manager
November 01, 2012
My time at the dealership was comfortable and explored many different options from used cars to new. SUV to cars. They found the car that fit us and our financial needs. It was a comfortable experience. many different options from used cars to new. SUV to cars. They found the car that fit us and our financial needs. It was a comfortable experience. More
by duryear
November 01, 2012
Jon Jackson was awsome. Bought 2 cars in 3 days loved it.Would recomend Buying a new car from Jon Jackson. Good people Good deals. Tim and Tina Western Kansas it.Would recomend Buying a new car from Jon Jackson. Good people Good deals. Tim and Tina Western Kansas More
by tinman66
Employees Worked With
October 26, 2012
Without a doubt, the BEST experience I have ever had during any car buying process I have been involved in. Their customer service went above and beyond my expectations. The cookies delivered were a ver during any car buying process I have been involved in. Their customer service went above and beyond my expectations. The cookies delivered were a very nice surprise and shows the effort they put forth to ensure a pleasant overall experience. I live 2 hours away from Wichita, and the drive was worth it. They have my highest recommendation and all of my future business! Thank you! More
by DCKitchel
October 25, 2012
I was very satisfied with Mel Hambleton Ford because they were upfront about everything and they were very helpful in getting into a new car. were upfront about everything and they were very helpful in getting into a new car. More
by sega1115
October 24, 2012
Stan was very helpful, friendly, and honest. Took the time to explain ALL the features of the vehicles we were interested in and comparisons of differing features. Felt comfortable to ask question and re time to explain ALL the features of the vehicles we were interested in and comparisons of differing features. Felt comfortable to ask question and receive honest answers and was not pushed into any decisions. More
by sthomp11
Employees Worked With
