Mel Hambelton Ford
Wichita, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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They made me feel welcome at the dealership. They work for the customer(s) needs, they are there for us. There was no pressuring into buying a vehicle, we told them what we could do and they worked their for the customer(s) needs, they are there for us. There was no pressuring into buying a vehicle, we told them what we could do and they worked their best to get us into a vehicle. More
Phil Nightingale, the general manager, is fantastic. He went way above and beyond to make sure we were treated right. All employees that we dealt with gave wonderful service. We felt like we were their went way above and beyond to make sure we were treated right. All employees that we dealt with gave wonderful service. We felt like we were their #1 custmer. More
This dealership is fantastic...third new car we have bought for them in the past six months. Everytime the experience was absolutely wonderful. Between Robert and Bret, they not only found the the vehic bought for them in the past six months. Everytime the experience was absolutely wonderful. Between Robert and Bret, they not only found the the vehicle that matched our needs, they made the vehicle match our budget as well! This dealership works hard to earn your business without being even the littlest bit pushy. They have a phenomenal system in place, and I can promise you, you won't want to go anywhere else to buy a car!!! They have a customer for life right here!! Thanks Robert and Bret and everyone else on the Mel Hambelton team! You guys are AWESOME!! More
If you looked up customer service in the dictionary, there would be a picture of Jon Jackson and the whole Mel Hambelton team. I work in the customer service industry and was blown away by how comfortab there would be a picture of Jon Jackson and the whole Mel Hambelton team. I work in the customer service industry and was blown away by how comfortable they made our big purchase. When you go here to buy your next vehicle, Jon Jackson is the man you want to see. Absolutely, hands down, the best sales rep you could ask for. Jon went above and beyond to insure our happiness, and we couldn't be more satisfied. Logan Thomas made all of the final paperwork a very smooth process. He was very knowledgeable and very professional. Also, Alex Wespi on the delivery team deserves a promotion. This guy has amazing people skills and insured that we understood all the bells and whistles of our 2013 Ford Escape. Special kudos to Alex. Thank you everyone on the Mel Hambelton team; you've earned our business and we'll be back. More
Whole experience was great. Everyone was very helpful and answered all my questions in a professional manner. Would recommend the dealer and everyone that helped in the purchase of my car, which I love, by t answered all my questions in a professional manner. Would recommend the dealer and everyone that helped in the purchase of my car, which I love, by the way!! We have purchased other cars from Mel Hambelton Ford in the past and each time was a good experience. More
This dealership is very professional and supportive. I would recommend mel Hambelton to everybody. My experience was top - notch! Phil Knightingale and his staff are the best! would recommend mel Hambelton to everybody. My experience was top - notch! Phil Knightingale and his staff are the best! More
I called Alex was AWESOME! he helped walk me through deleting the old phone and connecting my new phone to the SYNC system. I was amazed at how he was able to walk me through the process without coming deleting the old phone and connecting my new phone to the SYNC system. I was amazed at how he was able to walk me through the process without coming to the office. More
The sales personnel at Mel Hambelton is unparalleled by today's standards. They really go that extra mile to ensure great customer satisfaction in a friendly atmosphere. Stan Bogdan is excellent, he is sin today's standards. They really go that extra mile to ensure great customer satisfaction in a friendly atmosphere. Stan Bogdan is excellent, he is sincere, trustworthy and really excells in auto sales and service. Stan also does followup to ensure customer satisfaction long after the actual sale. He is truly an outstanding individual. In addition, when you leave Stan's office, he has such an upbeat warm friendly personality you can't help but be in a great mood. Mel Hambelton is a good dealership to buy from, but Stan truely does makes it a great one. You will never find a better person to buy your next vehicle from than him. Stan is definitely the man! Thank you Stan! More
My husband and I went to Mel Hambelton Ford looking for a Mustang that he had been waiting to purchase for 30 years. We were greeted by Kareem who really listened to what we wanted and did his best to find Mustang that he had been waiting to purchase for 30 years. We were greeted by Kareem who really listened to what we wanted and did his best to find it. He was so friendly and the process of filling out the paperwork was painless. The car is perfect is every way and so sporty! We also had a great experience with Bret in the business office. He congratulated us on our new purchase and was wonderful to work with. Then Austin went over all the technical side of our new car/computer; very helpful! To make the whole experience even better, when I mentioned I wanted a new car (to me) Kareem found the perfect car and helped us pay off our existing car and set it up. It is red and I love it! We are SO pleased with our purchases and are now a two Mustang family! We are looking forward to many years of excellent care with the excellent staff at Mel Hambelton. The visit was even sweeter because of the experience we had the day before with two of their competitors; the other dealers didn't seem to want our business or listen to us but we found the best place to go! We highly recommend Mel Hambelton Ford for all your truck or car needs. More
Yes we have some issues on our credit but we was told by numerous people at this dealership that they would help us and one of them is Lisa which is one of the owners and Phil which is the head salesman als numerous people at this dealership that they would help us and one of them is Lisa which is one of the owners and Phil which is the head salesman also told my husband that he would go over the numbers with us and get us in what we want.Well, that didn't happend. Very upset!!! When my husband showed up on friday Phil told another salesman give him any keys he wants to drive. I mean come guys we really needed another car. but i guess i was wrong since you are family owned and everything you would help a family in need but i was worng. Just got screwed again made me think i was at Rusty Eck AGAIN. And another thing i maybe a female but i do know what i am talking about when i hear a noise under the hood was told the detail guys go crazy w/their cleaners so it must have got on one of the pulleys. and also spark plug wires are sold as a set so a V6 takes 6 spark plug wires!! you dont replace 4 out of the 6 wires or as the stupid salesman says "you only replace the ones that are bad" sorry dude i know what i am talking about. SO if you dont have PERFECT credit dont go here!!!! I will never step foot back here i dont care if they give me a car i would tell them to turn around and bend over and i will show them where to put it!!!! More