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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

March 28, 2013

My wife and I have purchased many vehicles new. The experience we had making our new purchase at Mel Hambelton was by far the best we've ever had, while shopping for a new vehicle. Stan Bogdan our sa More

by ckrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 22, 2013

Stan was awesome in dealing with us. We had been looking for almost 6 months. If you go here ask for Stan! Brian in finance was very helpful & patient with us in redoing our paperwork. He had it all printed More

by brookenzanesmama
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stan
March 20, 2013

Experience at Mel Hambilton was amazing. This is not my first new vehicle, I have purchased four new ones in the past. But I have not had an experience like this before. Everyone was very kind...from the More

by jbearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaven Lyons-Technician, Travis Whisler, Austin Ratzlaff
March 17, 2013

Hi I'm correcting a note I wrote . I misunderstood the gentleman at the dealer ship and wanted to tell them I appreciate that they help me out so much and they did truly go above and beyond . And I'm More

by JennGrimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 15, 2013

i have taken my car to get serviced here since i bought it. Every time i have gone back, i have never had anyone be friendly or go out of their way to help my needs. Twice i was suppose to have a rental c More

by butterfingers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
March 13, 2013

I had visited several dealerships in the Wichita area in the last few months looking for a quality car that met my needs and was affordable. Stan took the time first over the phone to find out what my needs More

by audramay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 22, 2013

Mel Hambelton Ford is the most professionally managed and expertly staffed auto dealership I have worked with in 50 years. Everyone with whom I had any interaction, including the staff at the inhouse cafe, More

by JerryEast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rank, Austin Haase
Apr 11, 2013 -

Mel Hambelton Ford responded

JerryEast, Woohoo! Thanks for this amazing review! We strive each and every day to make sure we put the customers first and this is an awesome example of it paying off. Thanks for giving us a chance to assist you with your car buying purchase. Please give us a shout if you ever need anything!

February 19, 2013

My husband and I were extremely impressed with the deal that Stan got for us. He was very professional and knowlegeable but also made us feel like we could trust him completely. He listened to our needs More

by rachelmartinclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2013 -

Mel Hambelton Ford responded

rachelmartinclark, We are pleased to hear that Stan worked with your needs and didn't push for a sale on something you didn't want. We are happy to hear that you came to Mel Hambelton and gave us a chance to help you with your big purchase. Thanks again!

February 18, 2013

From start to finish the process of finding and buying a new car was simply amazing. This car dealership gets an A+ from me and my family. Shannon and Stan made me right at home from the minute I walked in More

by hyacenda88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Logan Thomas , Shannon Burton, Austin Ratzlaff
Apr 11, 2013 -

Mel Hambelton Ford responded

Hyacenda88, Thanks for this fantastic review! Nothing makes us happier than to see happy customers. We work very hard to make sure that people leave with a smile and come back and see us. Enjoy your new ride!

February 16, 2013

This was our first car-buying experience and this is the only dealership I will use in the future! Stan was wonderful at explaining features as well as honestly giving recommendations on options. At no time More

by djfusilier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Haase
Apr 11, 2013 -

Mel Hambelton Ford responded

That is AWESOME that you felt like "royalty". Thanks for giving Mel Hambelton a chance to help you out. If you ever need any help (even if it's re-connecting your phone,) please give us a shout!

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