Mel Hambelton Ford

I bought my vehicle over the internet. I am from Illinois. I flew in from Chicago and was kindly picked up at the airport by MHF. I had been searching for some time for a specific used vehicle and M Illinois. I flew in from Chicago and was kindly picked up at the airport by MHF. I had been searching for some time for a specific used vehicle and Mel Hambelton Ford had it. These guys were clearly a cut above any car dealer in my neck of the woods and I have been to many of them. They were so helpful, cooperative, friendly, fair and most importantly, no games. Very professional and efficient in all aspect of the deal. The vehicle was perfect. They treated me like a king even though I purchased a used car and not a new vehicle. I worked with Jeff White, Alan Oliver and Todd Williams. I also worked with Teresa who was extremely helpful in getting me the title in a timely manner. Everyone I worked with was professional with great follow through and responsiveness. I was very impressed with these guys and their operation. First class all the way. Highly recommended. More

I have purchased many new vehicles from many different dealerships. I found this one to be one of the easier ones to deal with as they were not high pressure, didn't gang up on you on the sales negotiati dealerships. I found this one to be one of the easier ones to deal with as they were not high pressure, didn't gang up on you on the sales negotiation. They took their time to explain things and show you things. The salesperson also called me twice as a follow-up to be sure things were okay or to answer any questions. All in all a better experience than most dealerships I have dealt with in the past. More

Very satisfied with the level of customer service my fiancé and I received and we love our new vehicles! I will recommend out salesmen Stan to all our friends and family! fiancé and I received and we love our new vehicles! I will recommend out salesmen Stan to all our friends and family! More

My husband & I were getting ready to leave Wichita & decided to drive on the lot to see what they had. Ray came out and was visiting with us and we told him that we was looking for another Taurus, but & decided to drive on the lot to see what they had. Ray came out and was visiting with us and we told him that we was looking for another Taurus, but I was wanting a dark blue one. He said that he didn't have one in that color, but that he had a 2010 in a Maroon color. We took it for a test drive and I fell in love with it. This was around 8pm. Around 12am we were driving home in our new car! Thank you Ray!!! More

I just returned from picking up tags for my new 2014 Ford Taurus. And receiving instructions on all the new things the cars today can do. The people at this dealership couldn't be more helpful. They al Ford Taurus. And receiving instructions on all the new things the cars today can do. The people at this dealership couldn't be more helpful. They all go to extreme lengths to make sure everyone is treated super well . My biggest Thanks to Gus Gustafason who took care of me from the moment I pulled on the lot he was most considerate & helped me thru the whole process I have trouble speaking & I speak with an electrlarynx & I'm difficult to understand but he hung right in there, even helping others understand what I was saying, I still am in amazement how coordinated this whole dealership is its like they anticipate your every need before you voice it . Gus steered me along the path of purchasing my new car very well & Im so happy he selected me as a customer. Many thanks Gus!!!!!! More

Went to look for a good deal, they worked with me on Went to look for a good deal, they worked with me on getting what I could comfortably afford and they were extremely patient! I would definetly recom Went to look for a good deal, they worked with me on getting what I could comfortably afford and they were extremely patient! I would definetly recommend this group of guys! More

i ENJOYED WORKING WITH STAN. STAN WAS RECOMMENDED BY MY BANKER & MY SON-IN-LAW & DAUGHTER RECOMMENDED YOUR DEALERSHIP. HE BOUGHT A NEW MUSTANG & SHE BOUGHT A USED ONE. STAN WORKED AND GOT ME A GREAT DEAL BANKER & MY SON-IN-LAW & DAUGHTER RECOMMENDED YOUR DEALERSHIP. HE BOUGHT A NEW MUSTANG & SHE BOUGHT A USED ONE. STAN WORKED AND GOT ME A GREAT DEAL ON MY 2014 ESCAPE WHICH I LOVE. HE IS EASY TO WORK WITH & I WOULD RECOMMEND STAN AS THE SALES PERSON TO GO TO WHEN YOU WANT TO BUY A VEHICLE FROM MEL HAMBELTON FORD. EVERYONE AT THE DEALERSHIP WAS SO FRIENDLY & HELPFUL. More

First things first....I'm not a Ford guy. I've grown up with GM vehicles and have always been happy. That said, when it was time to transition from our current GMC Acadia (my wife thought another grown up with GM vehicles and have always been happy. That said, when it was time to transition from our current GMC Acadia (my wife thought another Acadia, only in Denali trim might be the answer) Stan offered a comparison between the Acadia and a new Explorer. Comparing price, style, technology and applicable offers we qualified for, the Explorer, simialarly trimmed out, tipped the scales about $10,000 less than a new Acadia Denali. Simply put, seeing the comparison of both vehicles side by side made the decision to buy the Explorer easy. We found Stan to be quite a departure from the stereotypical car salesman. He was relaxed, yet informative and we never felt a hint of pressure. He helped us tremendously on both sides of the equation, digging deep for any rebates we qualified for and getting a fair price for our trade. While Mel Hambelton was not the closest Ford dealership to our home, we are so glad we chose to give them our business. It's been a great experience....now I just have to figure out how to break the news to the family that there will be a "Blue Oval" residing in our garage... Thanks Stan, and thanks Mel Hambelton Ford. JS Wichita, KS More

After the thoughts of owning a late-model 5.0 Mustang had After the thoughts of owning a late-model 5.0 Mustang had consumed my daydreams for some time, I decided to go and tease myself by searching the After the thoughts of owning a late-model 5.0 Mustang had consumed my daydreams for some time, I decided to go and tease myself by searching the web for used Mustang prices. I looked at other dealerships and lots in Wichita, but wasn't satisfied until I saw the price on a 2011 Mustang GT that was on MHford.com's website. It had the options and price that I was looking for, so I went to MH Ford after work. Shortly after arriving, a gentleman came and asked if I needed assistance. We made small talk about my discovery on the dealership's website, and then we found the Mustang on the lot. The car was well represented and clean. He asked if I wanted to take it for a drive, so we did. Mr. Oliver talked about the features and other small talk. No pressure at all. I told him that I was interested in pricing my trade-in, but was worried about being upside-down on it and keeping my payments in the ballpark. During negotiation, I felt that Mr. Oliver worked for me as my agent through his supervisor to get me the deal that I wanted. There wasn't a lot of haggling or nit-picking, it was calm and easy. There were never any ultimatums or pressure to submit. Mr. Oliver is a no nonsense salesman; I got what I wanted for trade-in and got a very satisfying price on my new pride and joy! I had a few mechanical and cosmetic concerns when I inspected the car in more detail after taking the car home. I made a short list and talked to Mr. Oliver about them. He put my mind at ease as he sprang into action. He set up a short conference with the Service Management and they devised a plan to make me satisfied. They scheduled a date for me to bring the car back for service. Once that day came, Mr. Oliver set me up with a new Mustang to borrow while work was being performed. The next day, I recieved a phone call from the Service Rep telling me that my car was finished. He described the work that was performed and handed me the keys. I was very surprised that there were no fees to pay or papers to sign! It was too easy! I have never been treated so professionally and hassle-free! I was so impressed that I had to go back and thank Mr. Oliver again. This experience has really eased my mind about Customer Service in the Wichita area. I am forever a customer of Mel Hambilton Ford! I am now enjoying my "new" ride instead of dreaming about it! More