Back

Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
Contact Dealership

11771 West Kellogg Street

Wichita, KS

67209

Directions

By Type

Showing 2,184 reviews

April 16, 2014

Buying New Car Buying a new car at Mel Hambelton was very pleasurable. The staff were outstanding in helping us look as well as getting all paperwork finished prompt More

by james0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
April 11, 2014

Second of many vehicles just purchased at Mel Hambelton I bought my first car from MHF 3 years ago. With a growing family I needed a bigger vehicle. I chose to go back to MHF because of the great servic More

by donniebeanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Nightingale, Shannon Burton
Apr 16, 2014 -

Mel Hambelton Ford responded

Hi donniebeanjr! Thank you kindly for such a positive review of Mel Hambelton Ford and Stan Bogdan. We will be sure Stan knows what you said about him! We're glad you've been a part of our growing family as well and we hope you enjoy your new vehicle! Thanks again!

April 04, 2014

I recently visited Mel Hambelton Ford and had the pleasure to meet Sales Consultant John Santellan while shopping for a Ford Mustang with and for my daughter. I have bought numerous cars in my lifeti More

by fammdw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Santellan
Apr 16, 2014 -

Mel Hambelton Ford responded

Mike, your positive review means the world to us and to John. As we hoped you could tell, our primary goal is not to treat customers like customers, but to treat them like they're part of our family. We're glad we were able to take such great care of you and we hope your daughter enjoys her mustang! Thanks again Mike.

March 25, 2014

We had been to many other car dealerships in Wichita and none other compared to the service, care and down to earth people at Mel Hambelton. I honestly did not want to get out of the car when we first arri More

by kchavez84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Taylor
Mar 26, 2014 -

Mel Hambelton Ford responded

kchavez84, We truly appreciate such positives words from you. Here at Mel Hambelton Ford we are always trying to differentiate ourselves from the car dealership stigma. We're happy to hear that you were treated with the utmost respect and that we met your expectations. If there is anything more we can do for you, please never hesitate to ask! Welcome to our family!

March 25, 2014

Kevin Hopkins, our salesman, was very personable, kind and willing to work with us. He also kept me "entertained" when I returned to have a new tonneau cover installed on my truck. More

by mrsracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dack (technology), Austin Ratzlaff
Mar 25, 2014 -

Mel Hambelton Ford responded

mrsracer, Kevin is a valued member of our family and we love to hear that he exceeded your expectations. Thank you kindly for your positive review! We hope to see you back in the future and enjoy your truck and new tonneau cover!

March 21, 2014

Had a wonderful experience with Geri and Scottie in the service department working on my Mom's car. Thanks for the care and concern, and going the extra mile! Thank you! More

by JKWasinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geri Borst and Scottie
Mar 21, 2014 -

Mel Hambelton Ford responded

Thank you for the positive response! We're glad we were able to provide you with the service you deserved.

March 18, 2014

From my intial phone call to the finalization of my purchase, Mel Hamelton Ford is the benchmark of excellence in the vehicle industry providing both customer service as well as vehicle service! I w More

by 2014Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : phil nightingale, Austin Ratzlaff
Mar 21, 2014 -

Mel Hambelton Ford responded

Connie, Thank you so much for those positive words! We appreciate that you chose us to find you the right car and are very pleased that we were able to meet your expectations when purchasing your new 2014 Escape. If you have any questions at all please never hesitate to ask!

March 14, 2014

Robert Kinney was very good to work with. I had a list of possible vehicles of interest gathered from their website and he listened to the specifications that I wanted in a car, and found one that fit the More

by mdamitio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
Mar 21, 2014 -

Mel Hambelton Ford responded

We are absolutely delighted that Robert was able to meet your expectations! He's a great guy and represents Mel Hambelton Ford very well. Thank you very much for the great response and welcome to our Family! We hope you enjoy your new vehicle!

March 10, 2014

I bought my vehicle over the internet. I am from Illinois. I flew in from Chicago and was kindly picked up at the airport by MHF. I had been searching for some time for a specific used vehicle and M More

by scoutjake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa, Jeff White
Mar 10, 2014 -

Mel Hambelton Ford responded

This is an awesome testament to the work we have put into our online presence. We are ecstatic that we were able to meet your standards for a car dealer and hope you spread our name around Illinois! Please don't hesitate to give us a call if you need anything else. And one more thing, welcome to the Mel Hambelton Ford family in Wichita, KS!

February 27, 2014

I have purchased many new vehicles from many different dealerships. I found this one to be one of the easier ones to deal with as they were not high pressure, didn't gang up on you on the sales negotiati More

by m7329541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John SAntellan, John Santellan
Mar 10, 2014 -

Mel Hambelton Ford responded

We are always striving to make the experience better and more enjoyable for the customer. You mean the world to us at Mel Hambelton Ford and we thank you very much for the review. As always, don't hesitate to call if you need anything answered or have any concerns.

...
182
...