Mel Hambelton Ford

Outstanding!! Will definately come back for next vehicle! First time at this location and they have made a lifetime customer! Shannon Burton, Travis Whisler & Mark McCasland were absolutely amazing. TEN TEN First time at this location and they have made a lifetime customer! Shannon Burton, Travis Whisler & Mark McCasland were absolutely amazing. TEN TEN TEN stars! More

All Purchases Phil and his team are the best to work with. I've always hated buying cars and the negotiating process. Phil makes it so easy. He goes out of his way Phil and his team are the best to work with. I've always hated buying cars and the negotiating process. Phil makes it so easy. He goes out of his way and blows the socks off of customer service! As long as he is at MH Ford I will never purchase a car elsewhere!!!! More

Scotty German is AMAZING Scotty is great. He is one of the reasons that my wife and I continue coming to MHFord for service. He knows us each by name and is always so happy to Scotty is great. He is one of the reasons that my wife and I continue coming to MHFord for service. He knows us each by name and is always so happy to help us. More

2014 Escape Service It was so nice to have my car picked up in Hutchinson and not have to drive to Wichita to have it serviced. Matt Rich was amazing! He went above and It was so nice to have my car picked up in Hutchinson and not have to drive to Wichita to have it serviced. Matt Rich was amazing! He went above and beyond to make sure my car was serviced satisfactorily. My car was returned to me in a very timely manner and I was very happy with the results! More

Great, always treated hood This is not the first truck I bought here,and probably won't be the last was shown several options and choices . I was never pressured into buying This is not the first truck I bought here,and probably won't be the last was shown several options and choices . I was never pressured into buying something I did not want or need it was my choice. I gave them my demands on price and was met with a more then a fair More

Went the extra mile, but why did you have to? We found the used vehicle we wanted at a resonable price. The problem was, the vehicle changed from the condition it was in initially. We looked at th We found the used vehicle we wanted at a resonable price. The problem was, the vehicle changed from the condition it was in initially. We looked at the Chevy Avalanche on line. All seemed to be fine. When we first visited the dealership, the three pannel bed cover was missing! It was in the online picture, but was missing when we went for our first test drive. No one seemeed to know what happened to it. The console covers were sprung and did not open as they should. The DVD headphones were missing. The dash board was cracked in two places and there was a gap in the seam on the dash. In spite of all of that, we liked the truck. On our second test drive a week later, I noticed a chip in the windshield that had not been there the first time we drove it. Our salesman, Obe, assured us that all of those problems would be fixed. Six weeks and two days later, were informed that all of the parts were in and we scheduled our service appointment. Used bed covers were found, a brand new console cover was installed, and the dash cracks were glued back together. Two days later, the DVD headphones were delivered to my home. While I really do appreciate the fact that all of the fixes were made (except for the windshield) AND at no cost, I am surprised they had to be done at all. Shouldn't the vehicle have all of the accessories in place before the vehicle is shown? We could have given all excellent ratings if everything, INCLUDING THE WINDSHIELD, had been taken care of before we bought the truck. You "Went the extra mile" but you should not have had to do that. More

New Car We came out to show our 2012 Edge as used cars were needed. We had no intentions of buying a new car. However we drove away in a new 2014 Edge and we We came out to show our 2012 Edge as used cars were needed. We had no intentions of buying a new car. However we drove away in a new 2014 Edge and we love it. A special thanks to Ray Norris and Jimmie Smith for working with us so hard. They both made a stressful situation easier. Our finance person was great too. More

buying a new car Mr.Craig Brown was very helpful in helping me buy a new car. I looked on line before coming to Mel Hambelton Ford and he picked out the same one that Mr.Craig Brown was very helpful in helping me buy a new car. I looked on line before coming to Mel Hambelton Ford and he picked out the same one that I did online, He was very helpful in showing me all the bells and whistles while we were on the test drive. More

Amazing people Craig our sales guy was amazing he listened to what I wanted and he found the perfect vehicle! Mark our finance guy went above and beyond for us! He g Craig our sales guy was amazing he listened to what I wanted and he found the perfect vehicle! Mark our finance guy went above and beyond for us! He got us the exact payment we were needing! Overall mel hambelton has been the best experience I've ever had getting a vehicle ! Thank you guys are all your hard work More

Loaner car would have been better if the loaner car didn't reek of smoke!!!! And If they would have left me a truck, because they took my truck.. would have been better if the loaner car didn't reek of smoke!!!! And If they would have left me a truck, because they took my truck.. More