Mel Hambelton Ford

Great Service Great service as always. They are easy to work with and make sure I am happy. I like that they call after thr service is done to check and make sure Great service as always. They are easy to work with and make sure I am happy. I like that they call after thr service is done to check and make sure everything was good. More

Thank you Brian was very helpful and so were all the other staff that assisted with the purchase of my car. I want to thank mel hambelton ford and staff for su Brian was very helpful and so were all the other staff that assisted with the purchase of my car. I want to thank mel hambelton ford and staff for such a great deal and experience. More

Was blown away, then reminded I was buying a car I started out looking online. If fact spent a lot of time getting questions answered and communicating through text messages with my salesman. Sounds I started out looking online. If fact spent a lot of time getting questions answered and communicating through text messages with my salesman. Sounds impersonal but I was enjoying it and things worked well that way. I flew into town and was picked up at the airport by a gentleman that was extremely friendly and courteous. I met my salesman and immediately felt I was an inconvenience. He was working with some other customers so he told me to go look at the car while he 'got them out on a drive' which felt like he just wanted to get them preoccupied now because he knew I came to buy. When I talked to him about the car, he was a typical salesman. Did not want to hear what I was saying, just that I should understand how great of a deal I was getting and I won't find that price anywhere else. He seemed to forget I already shopped a whole another state before coming to Kansas. I knew what the car was worth. I was getting a good price, but no deal of the century. Felt like he didn't want to take the time to have a personal touch, just move me along to the paperwork. I never saw him again. Pretty sad. He should have been there to send me off in my car. The 'finance' person was terrific. I was actually given back to the same person that picked me up from the airport to retrieve the car. I felt this was my salesman's job to be doing this. However I knew the person that picked me up and that was now taking me to my car - actually understood customer service. He was incredibly friendly still and very personable. I wish I knew his name and I wish he was the one receiving credit for the car sale. He was the reason I left pleased, not because of my salesman who was no where to be found. My family that lives locally asked me what I thought about Travis and I told them he was the typical careless salesman. They agreed as they met him when they previewed the car for me. Liked the dealership but would not recommend Travis to anyone that wants to feel appreciated. More

Unbelievably fast I came in with a broken mirror and 30 minutes later, it was fixed! So impressed! I couldn't believe I didn't have to leave the vehicle overnight. I came in with a broken mirror and 30 minutes later, it was fixed! So impressed! I couldn't believe I didn't have to leave the vehicle overnight. More

If it went wrong, they made it right My husband and I went to trade our SUV for a bigger SUV ... the negotiating process was quick and painless. Did a deal on a vehicle that had some issu My husband and I went to trade our SUV for a bigger SUV ... the negotiating process was quick and painless. Did a deal on a vehicle that had some issues with everything working properly. They didn't make excuses, they got it back to service and began to fix the problems. Sent us home in another vehicle while our concerns were fixed properly. Overnight I decided to purchase the loaner vehicle instead. . They made that process quick and painless too. First time I have EVER enjoyed my car buying experience. More

Best car dealer experience we have ever had! Before calling the service department, we were upset that we were already having problems with a 7 month old vehicle. Because of the polite and friend Before calling the service department, we were upset that we were already having problems with a 7 month old vehicle. Because of the polite and friendly way we were treated we walked away very satisfied. We will be back. More

We had an amazing, non-pressured experience. From the minute we met Stan Bogdan it felt like we were friends and that he had our best interest in mind. I felt that he went to bat for us. I know b From the minute we met Stan Bogdan it felt like we were friends and that he had our best interest in mind. I felt that he went to bat for us. I know buying a car can be a long and stressful ordeal, buy Stan kept it from being that. We will definitely come back to Stan for our next vehicle! More

Best Experience Ever! Would definitely recommend everyone to Mel Hambelton Ford in Wichita!! Everyone was super nice and did their best to find the used vehicle i was looki Would definitely recommend everyone to Mel Hambelton Ford in Wichita!! Everyone was super nice and did their best to find the used vehicle i was looking for! Kareem called me once everything was settled to make sure i was hapoy with my purchase, and he called again when he found out my truck had to be in the service department for some work to make sure eveything was going alright! Great people, definitely buy your vehicle from them! More

excellent experience Very friendly, good prices, very good experience, would definitely recommend to friends. ..in fact I did...Madilyn Unruh and Robert Rocha came in and Very friendly, good prices, very good experience, would definitely recommend to friends. ..in fact I did...Madilyn Unruh and Robert Rocha came in and bought a 2015 ford fusion, because I sent them...told them great experience. ..thank u More