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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

April 22, 2016

Mel Hambleton ! Bob was so nice and helpful! Always friendly and sold wonderful cars to my mom and I both! He has been reliable before and after the sale! More

by Winter7396
Recommend Dealer
Yes
Employees Worked With
Obi Mbawuike, Bob Kisner
Apr 27, 2016 -

Mel Hambelton Ford responded

Winter7396, thank you for the review! Let Bob or anyone at the dealership know if there's anything else they can do for you. Have a great day!

April 21, 2016

Stan the Man I was a nervous 18 year old man looking to buy a car. I had checked many dealerships but no car or person had hit the mark. As soon as I walk into Mel More

by Drewdrew3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Haase
Apr 27, 2016 -

Mel Hambelton Ford responded

Drewdrew3, we appreciate the opportunity you gave us and Stan. It means a lot to know that we were able to find the right fit for you. Remember, if you need anything, just call or stop by and anyone will be willing to help! Thanks again and have a great day!

April 21, 2016

Customer service "not so good" Bought a 2016 Subaru WRX with 800 mile on it and they put 2 holes in the front bumper to mount their dealership plate. I drove 600 miles to get this More

by bdeluca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ronald Galliher, Tosha Cook, Cris Schul
Apr 27, 2016 -

bdeluca responded

Yes, you all should of made it right the first time. Upper management had nothing to say about the issue or what they might do to make sure this doesn't happen again. They should of offered some sort of.fix the.the problem. Apparently it was not a big issue to them.

April 20, 2016

great customer service and sales Been going through Mir at this dealership since 2010 and through all 5-6 vehicles I have purchased he has been outstanding. You tell him what you want More

by gpurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 27, 2016 -

Mel Hambelton Ford responded

gpurcell, we are so happy to hear that Mir has been taking care of your for so long. He will be happy to know that you took the time out of your day to write this review about him! Like you said, just call, text, or stop on in if there's anything we can ever do for you! Have a good day.

April 19, 2016

Love Mel Hamilton !!! I would totally recommend this place , everyone was nice and polite !! Overall I went home very satisfied :-) ! I would definatly recommend this place More

by Pazongvang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 27, 2016 -

Mel Hambelton Ford responded

Pazongvang, thank you so much and we're glad you were very satisfied! Please come see us again if you need further assistance or if you have any questions. Have a great day!

April 19, 2016

So Thankful Stan was awesome and so helpful throughout this process. This was my first experience buying a car on my own and Stan made me feel comfortable every s More

by LRNewCar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2016 -

Mel Hambelton Ford responded

LRNewCar1, thank you for taking time out of your day to write us this great review! It means a lot to us knowing we took great care of you. Have a great day and see us again!

April 18, 2016

Love my new car! I ended up having to purchase a new vehicle unexpectedly due to an accident. I absolutely hate car shopping! But my brother recommended that we ask f More

by RockinRobinICT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zack Oakes
Apr 27, 2016 -

Mel Hambelton Ford responded

RockinRobinICT, we're sorry to hear about your accident! Though we're glad you're safe and could get you into a new car without a lot of hassle. Have a great day and give us a call or stop by if we can assist further. Thank you.

April 16, 2016

Very Happy Family Husband and Daughter very happy with their vehicles. Thanks to Mir our Sales Rep. Mir thanks for making this a great experience. The Arvizu Family More

by Arvizu Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 20, 2016 -

Mel Hambelton Ford responded

Arvizu Family, thank you for writing this review about us and Mir. He'll be so happy to know that he made your shopping experience enjoyable :) Have a great day and enjoy your vehicles.

April 14, 2016

Great experience! I went to Mel Hambelton Ford in the market for a good used vehicle. I was greeted by Travis Whisler who immediately made me feel welcome and was eage More

by Harper6999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Whisler
Apr 20, 2016 -

Mel Hambelton Ford responded

Harper6999, Travis is a valued member of our family and we're glad he was able to give your the car buying experience you deserved! We also appreciate the time you took to write this review, it means a lot! Well enjoy your new vehicle and let us know if we can help in any way. Have a great day!

April 14, 2016

Took our stress away My husband and I went to Mel Hambelton to see Stan on the recommendation of close friends of ours and we weren't disappointed. Stan took the time to f More

by kaitlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2016 -

Mel Hambelton Ford responded

kaitlyn, Stan is a valued member of the Mel Hambelton Ford family and we're so happy that he made your shopping experience stress free! Please let Stan, or anyone at the dealership, know if there's anything more we can do for you. We're always here to help. Have a good day!

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