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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

August 28, 2016

VERY PLEASED I JUST PURCHASED A FORD F150, STAN,RYAN AND ZACK WERE VERY HELPFUL. THEY WENT ABOVE AND BEYOND TO HELP ME TO GET THIS DONE FAST AND EASY. THIS IS HOW More

by TROY ROTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Trilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Oakes
August 22, 2016

Poor customer service I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamil More

by Tim
Recommend Dealer
No
Employees Worked With
Chandra Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Mel Hambelton Ford responded

Thank you for making us aware of the problem you had. We'd definitely like to get more information on what happened so we can help fix it. Please contact Cris Schul, our customer relations director, at 316-425-1516 and she will will help you get everything straightened out. We look forward to hearing from you soon. Thanks again.

August 06, 2016

Best car dealership by far!!! Quick, Easy, no stress, friendly , outstanding people and service. Will see us again!! Travis Whisler is amazing and guided us thru the process very More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Shannon Burton, Travis Whisler
July 29, 2016

Unwilling Don't buy here! I was trying to purchase a 2011 Silverado. They were asking almost 30k with taxes, which was way overpriced to begin with. I liked the More

by Hephner82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sladek
Aug 02, 2016 -

Mel Hambelton Ford responded

Thank you for making us aware of the problem you had. We'd definitely like to get more information on what happened so we can help fix it. Please contact Cris Schul, our customer relations director, at 316-425-1516 and she will will help you get everything straightened out. We look forward to hearing from you soon. Thanks again.

July 17, 2016

Best Car Buying Experience I've bought many vehicles over the years. I love driving off the lot, but hate the high pressure sales approaches I've encountered over the years and More

by angelina andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Hempstead
July 13, 2016

Even my wife was impressed Cody Hazard helped my wife and I on the purchase of an F-150 that we love. He made test driving and selecting a vehicle a breeze and had a fun attitud More

by kepka21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek, Cody Hazard
July 13, 2016

Great experience! A big thanks goes out to Travis, Casey, Loren and Phil with Mel Hambelton Ford. I called yesterday wanting a 2017 Ford Explorer, they were quick t More

by Shanw388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Nightingale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Whisler, Loren Wormington Jr.
July 13, 2016

Patient, accommodating, and a great salesman! I purchased my Ford F150 from Mel Hambelton Ford, through Brian Sladek almost 5 years ago (and it is still going strong!). Originally I was looking f More

by Wilhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scottie Germann, Brian Sladek
July 12, 2016

A pleasant expierance at Mel Hambelton I went down to Mel Hambelton Ford and deal with a young man named Nathan CARROLL. He was professional and courteous! He made the whole process worth i More

by Scott123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Carroll
July 12, 2016

Lifetime Customer I spent a lot of time at a few local dealerships before I ended up out west at Mel Hambelton Ford. I was greeted right away when I walked in the front More

by Zellington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek, Jason Wolff, Zack Oakes
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