Mel Hambelton Ford

Great place to buy a truck My wife and I went to Mel Hambelton on the worst day of the year. It was 12 degrees with a wind chill well into the negative numbers. Robert Kinney wa My wife and I went to Mel Hambelton on the worst day of the year. It was 12 degrees with a wind chill well into the negative numbers. Robert Kinney was our sales associate. He did an absolute great job in helping us pick out the vehicle I wanted to going outside numerous times to get a vehicle for us to test drive. We got a great deal on a 2013 F150. We will definitely go back there again. More

EXCELLENT service! A Class Act Dealership! Personal attention, very professional help, complete easy walk-thru of features & how to work them, compared pricing with other dealers in 2 states & Personal attention, very professional help, complete easy walk-thru of features & how to work them, compared pricing with other dealers in 2 states & best deal here. Chris was also a great help but don't rem last name. More

very sastisfied I would like to first thank Jim Schnittker, Travis Whistler and most of al Shannon Burton for the best truck buying expierience i have ever had. I als I would like to first thank Jim Schnittker, Travis Whistler and most of al Shannon Burton for the best truck buying expierience i have ever had. I also went into to service and they were very polite and very helpful and fixed my problems very quickly. All the people at Mel-Hambleton Ford, I would like to thank for making my new ford buying expierience a wonderful one. I would reccommend them to anyone in the future who are looking for great people, products and an awesome buying expierience. I would give them all an A+ a!nd would like to wish them all the best of health, a merry christmas and a happy new year. Your Patriot and Friend, Ronald Whisman More

Love this place! We have bought our last 3 Ford pickups from Mel Hambelton Ford, & we are never going anywhere else ever again. Morgan Alexandria went above & beyond t We have bought our last 3 Ford pickups from Mel Hambelton Ford, & we are never going anywhere else ever again. Morgan Alexandria went above & beyond to get us into our last pickup, she worked hard to make us happy, & get our payments where we felt comfortable. She was so great, she was literally running to her General Managers office! She was so enthusiastic, polite, courteous...all that jazz! You can always tell the reputation of a business by the people they hire, & Morgan definitely reflects Mel Hambelton Ford's high standards, for quality products, & quality care! She made it very fun, & not terribly boring, she acted genuinely excited to sell us our dream truck! More

Great Dealership I have bought 3 different vehicles from this dealership. My last 2 I've with dealt Robert Kinney. He has been awesome to work with and has always done I have bought 3 different vehicles from this dealership. My last 2 I've with dealt Robert Kinney. He has been awesome to work with and has always done what he said he would. More

Best place to purchase a vehicle! We initially found the 2014 Jeep Wrangler on the internet then we called the dealer to obtain more information. We were connected with Obi and he was We initially found the 2014 Jeep Wrangler on the internet then we called the dealer to obtain more information. We were connected with Obi and he was very friendly and willing to answer our questions. I told him that we were looking at several vehicles and was going to decide in the next day or two as to which one we would pursue. Obi did not pressure us in anyway with multiple phone calls after our initial phone call...in which we truly appreciated. A few days later we decided to go look at the Jeep and set up an appointment with Obi. When we arrived at the dealership, we were impressed with the facility and the number of vehicles that were on the lot. The receptionist was very friendly and made the effort to get up and go look for Obi when he did not answer his phone. Obi was actually outside pulling the Jeep up so that we may test drive it. Obi was very professional from the second we met him. He took the time to ride with us and answer all questions that we had. Obi was not pushy in any way and allowed us to take the time to think about the purchasing the vehicle. He understood the process that as a buyer we had to go through. It was about us and not him. Nothing like we have ever experienced before in purchasing a vehicle. After we made the deal, Obi took the time to show us around the dealership, knowing he had his next appointment waiting on him. He could have brushed us aside but he made sure as a new customer to the dealership, that we knew what else the dealership offered to its customers. A first class service center, a gift shop, and a restaurant. They even gave us a free lunch! Zack our finance guy carried the professionalism torch after Obi had spent more time than he needed to with us. Zack was very knowledgeable and explained our financing options and didn't try to sell (force) any other insurance products. He was very respectable and was very quick in getting our financing set up. After that he moved us over to a couple of younger gentleman that checked us out and helped us move things from our old Jeep to our new one. These two gentleman were also very professional and were very quick with their tasks. During our checkout we received new t-shirts, cap, and mugs! Never have we ever received multiple gifts for purchasing a vehicle. A week after the purchase, our tags were up for renewal and we didn't get a temporary tag, we just transferred our old tag. I called the dealership and visited with Stephanie McKennon. She understood my urgency of getting a temporary tag so that we would not have an expired tag. I would say within an hour she had emailed me a temporary tag...now that is customer service! We received the title from the dealership within two weeks from when we purchased the vehicle. Now we have received cookies from Obi! The customer service from beginning to the end has been the very best we have ever experienced in purchasing a vehicle. All of these individuals should be proud and recognized for the amazing job that they do. More

Upgrade After trying to get a different vehicle since October and getting the run around at just about every turn these guys especially jon Jackson got it don After trying to get a different vehicle since October and getting the run around at just about every turn these guys especially jon Jackson got it done in a little over 2 hours. Excellent service for a dealership. Highly recommended for anyone needing a square deal at a square price. More

Excellent Customer Service Excellent customer service. We bought a newer Toyota Camry and the trnasmission started shifing badly shortly after the buy... service department coor Excellent customer service. We bought a newer Toyota Camry and the trnasmission started shifing badly shortly after the buy... service department coordinated with Steven Toyota and had the torque convertor changed in less than a full day! No charge. Factory Warranty. Having had that experience... I bought a late model Ram Truck. I found a few scratches after the fact... it was promptly scheduled in and scratches were removed. Than the remote start quit working and check engine light came on and that issue was QUICKLY resolved also just in time before my mive to Savannah. No questions. No charge. No hassles. I am impressed! More

Great service Had a great time w my sales lady! She is awesome an I've gone to her for every car I've needed! Very helpful an never screws me over Had a great time w my sales lady! She is awesome an I've gone to her for every car I've needed! Very helpful an never screws me over More

My experience was amazing and easy!!! Morgan was amazing and so friendly, she was very helpful and I will recommend her to everyone I know shopping for a vehicle. Glad I got to work with Morgan was amazing and so friendly, she was very helpful and I will recommend her to everyone I know shopping for a vehicle. Glad I got to work with Morgan! More