McSweeney Chrysler Dodge Jeep Ram
Pell City, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 281 reviews
Friendly, fast and very helpful. Customer service seems to be very important to them. I do not have to worry about sending my wife there alone. Customer service seems to be very important to them. I do not have to worry about sending my wife there alone. More
Excellent experience with both the sales and service departments. Tommy Wisner makes it easy to do business there. departments. Tommy Wisner makes it easy to do business there. More
Allan McDaniel agreed to sale a vehicle for one price and hand wrote the price on the paper we had. Then when we signed papers they had full asking price on them. Partly my fault because I trusted them and d hand wrote the price on the paper we had. Then when we signed papers they had full asking price on them. Partly my fault because I trusted them and did not pay close enough attention. He also said he would pay out of his own pocket for us to go a restaurant, that never happened either. Micheal Jenkins was the sales manager. More
Fees high, unwanted service plan $2000,, refused to takeoff( thru dealer, required service work there, no coverage at other dealers if out of town)finally dropped it 2 days later. Bought at Brady cdjr takeoff( thru dealer, required service work there, no coverage at other dealers if out of town)finally dropped it 2 days later. Bought at Brady cdjr(Darrin sales,Rick sales manager,)better price, fees less, newer truck(used),better equipped..good price...2 year old truck bought at mcsweeny originally. Wonder why he wasn't repeat customer there??? Mbb More
I got a 2019 trail boss for 47,000 45 days ago went by for an oil change and the salesman ask me how I liked it. I explained it was ok but really wanted something bigger he said he had a 3500 dodge dually for an oil change and the salesman ask me how I liked it. I explained it was ok but really wanted something bigger he said he had a 3500 dodge dually for 51,000 that was on from 71,000 told him I was very interested ask him to work the price up with my trade inn. So they said my trade value was 32,000 that’s 15,000 difference in just 45 days and I questioned him on that he said something to do with rebates unreal.No since in showing something is on sale and then making up the difference on trade inn. You guys were very nice and professional when I bought my 1500 trail boss at Mcsweeny dodge but I feel very crooked when you run these big sales. I would have bought some more vehicles from you guys but feel like your sales event is not for real I have bought 6 vehicles from sierra Toyota because they were very honest with me. Tried using you guys for the first time should have stayed with sierra Toyota thanks for taking my review will not recommend anyone to shop here. More
Garrett Canno is awesome to work with. I didn't get to the dealership until late on Saturday evening and he insisted on helping me with my needs. He also insisted that I take my brand new I didn't get to the dealership until late on Saturday evening and he insisted on helping me with my needs. He also insisted that I take my brand new Ram 2500 home for the rest of the weekend until the bank approved the loan on Monday morning. You wont regret looking him up for your next purchase. More
Taylor was amazing! When I arrived to the dealership the vehicle I inquired about was upfront and ready for me to take for a test drive. Brad and Kara worked excellent a When I arrived to the dealership the vehicle I inquired about was upfront and ready for me to take for a test drive. Brad and Kara worked excellent and diligently to get me into the payment I needed even though the banks were closed due to the time of night I arrived! Overall best experience buying a car. More
Too bad I can't give zero stars. Took our Jeep In because of a message that the remote entry system needed service. 4 1/2 hours later including an oil change, a tire rotation that I Took our Jeep In because of a message that the remote entry system needed service. 4 1/2 hours later including an oil change, a tire rotation that I was told would be free if I purchased my tires through the dealership (charged 25.95) when we went to leave we asked about the remote entry they said the message never came on we opened the door and it appeared like it has every time, called them out after 25 minutes they you need to bring it back and plan to leave it for 2-3 days so we can run diagnostics on it. My wife googled it as we were driving home, pulled the ground off the battery for 20 minutes system reset clearing the message. I won't mention the brake work smh! Needless to say I won't be back and will not recommend them to anybody. More
I have purchased 10 vehicles from Chris Cole @ McSweeney. Is that enough to tell you how much I love doing business there. Service is great. They show true respect for their customers. I cannot stress enough Is that enough to tell you how much I love doing business there. Service is great. They show true respect for their customers. I cannot stress enough what a great relationship I have with Chris Cole. Super great guy like family. Chris is top shelf he will always have my business. The McSweeney family is good to me. More
Chris has made my whole experience a blessing. Chris has always been super responsive, extremely professional, and answered all my questions. HANDS DOWN the best buying experience I’ve ever had bu Chris has always been super responsive, extremely professional, and answered all my questions. HANDS DOWN the best buying experience I’ve ever had buying a vehicle….Robert Fergison More