McSweeney Chrysler Dodge Jeep Ram
Pell City, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Jessie Fairman was the only reason I bought from Mcsweeney. He helped get it done when noone else cared. I came in with a letter of credit, which is why andre porter didn't have time to properly get Mcsweeney. He helped get it done when noone else cared. I came in with a letter of credit, which is why andre porter didn't have time to properly getit finished. It took two weeks to get the paperwork back to me after the deal was complete. POOR customer service. Will never be back or reccomend. More
Matt Crumpton did excellent job handling my truck service needs. Found a maintenance issue, submitted to Assurance they approved it part was ordered and installed when it came in needs. Found a maintenance issue, submitted to Assurance they approved it part was ordered and installed when it came in More
Very helpful. Made the process easy and fun. Will def be using again in the future. Made the process easy and fun. Will def be using again in the future. More
Awesome Dealership and the service department is amazing. Tommy the service director is very knowledgeable and very caring He explains everything that is needed to be worked on your vehicle. Afterwards he Tommy the service director is very knowledgeable and very caring He explains everything that is needed to be worked on your vehicle. Afterwards he goes over everything that was done on your vehicle. This is definitely my go to service repair and or oil change and also I buy all my tires for my car and my husbands vehicle, very reasonably priced with a very good warranty. More
Matt was friendly thorough and communitive throughout the process. An unexpected repair was found. so the wait was a tad longer then quoted. The waiting room is comfortable with snacks provided. I will defin process. An unexpected repair was found. so the wait was a tad longer then quoted. The waiting room is comfortable with snacks provided. I will definitely use again. More
Service was performed accurately and timely. All repairs were completed within the time frame given at quote. All repairs were completed within the time frame given at quote. More
Can't say enough good things about the service department. Blew a # 1 fuel line on my RAM 4500 while in route to the Talladega Speedway, they were able to immediately fit me in and repair my truck department. Blew a # 1 fuel line on my RAM 4500 while in route to the Talladega Speedway, they were able to immediately fit me in and repair my truck within hours... HIGHLY RECOMMEND More
They are always friendly, efficient and never have a long wait time. Someone always comes to check on you to see if you need anything or would like a ride until your vehicle is ready . Wouldn’t think of taki wait time. Someone always comes to check on you to see if you need anything or would like a ride until your vehicle is ready . Wouldn’t think of taking our jeep anywhere else for service . More
I took my 24 Wrangler in with a CEL and an evap code. They replaced a part but the CEL came back on after 2 days with same code. I tried calling the service department and had to leave a message with som They replaced a part but the CEL came back on after 2 days with same code. I tried calling the service department and had to leave a message with someone. The SA didn’t call back. After several days I called again and left a voicemail. No return call. They seem to be avoiding me. Going to find another dealer. This will be number 4. Brady Jeep blew me off. Oneonta Jeep doesn’t have equipment to test and McSweeney ignores me. I guess Voyles is next. More
I received a notice regarding a recall on my 2024 Ram 1500. I called and asked if this could be resolved promptly and at the same time as my oil change. I was told it could be. I was there when they open 1500. I called and asked if this could be resolved promptly and at the same time as my oil change. I was told it could be. I was there when they opened and I was back on the road in well under an hour. More


