McRee Ford, Inc.

Great experience ! The salesman that assisted us with our purchase went above and beyond to make sure we were satisfied. We purchased a used vehicle and the majority of The salesman that assisted us with our purchase went above and beyond to make sure we were satisfied. We purchased a used vehicle and the majority of the paperwork was taken care of via email. I walked in signed a few documents and was on my way. I couldn't have asked for a better car buying experience..... Thank you McRee Ford More

Larry at McRee ford was awesome. Very knowledgable and personable. Would definitely come back to buy from him again and recommend to friends and family in the future was awesome. Very knowledgable and personable. Would definitely come back to buy from him again and recommend to friends and family in the future More

Great experience Jay made a car buying experience, that I've always hated, very enjoyable. It was a "best price" option from the beginning and never changed. I didn't Jay made a car buying experience, that I've always hated, very enjoyable. It was a "best price" option from the beginning and never changed. I didn't have to wait endless hours for him to check with his "mgr". McRee offered me a good deal on a previously owned vehicle at a good price. More

Great car buying Justin love was a great help in our car purchase at Mcree Ford. He was very informed of the cars he was selling and very friendly and happy to help an Justin love was a great help in our car purchase at Mcree Ford. He was very informed of the cars he was selling and very friendly and happy to help and ensures we got the best deal we could. More

Appointments Mean Nothing! Made an appointment 3 weeks ago because they said they were so busy that it would be a week if I just dropped it off. Was told at the time of the app Made an appointment 3 weeks ago because they said they were so busy that it would be a week if I just dropped it off. Was told at the time of the appointment that they would be able to get me in and out same day if it was in fact the ETC like my code was reading. It's been a day and a half and I was told yesterday that it takes a full day just to clear their dispatch office. Not sure what that even means, really should have listened to others that warned me not to take it to McRee. More

The service department took really good care of me. I needed my car back quick due to a death in the family. Craig expedited the work and made sure it was done properly. I have always had good luck with I needed my car back quick due to a death in the family. Craig expedited the work and made sure it was done properly. I have always had good luck with any maintenance or repairs done in the main service department or the quick lane. They went out of their way to determine if my repair was covered under warranty. Thank you for everything. More

HORRIBLE SERVICE DEPARTMENT Took my vehicle to have two simple issues (both covered under my warranty) taken care of. After two days and no status update, I went up there and the Took my vehicle to have two simple issues (both covered under my warranty) taken care of. After two days and no status update, I went up there and they couldn't even find my vehicle nor paperwork. I waited for a while as they did some research. They mispelled my last name and that's why they couldn't locate it. Also, they had not started the work on my truck and it had been sitting there for no reason for an entire two days. I was promised the work would be completed in a day and that was not the case. Their service department couldn't care any less for the customer. More

Horrible!!! I was looking to purchase a new small crossover and found a Ford Escape I loved at Mcree Ford. The salesman was very nice and was able to get a great I was looking to purchase a new small crossover and found a Ford Escape I loved at Mcree Ford. The salesman was very nice and was able to get a great price for the crossover although we were left for long periods of time without explanation. When it came time to sit down with the financial manager he was telling me false things to drive up the price and my friend with me can attest to this. He was trying to sell me extended service plans and maintenance warranties and was explaining if I didn't select these two options and pay extra I would have to pay 100% out of pocket if anything goes wrong or I need basic maintenance. I was so floored I didn't know what to do but get up and leave. I was purchasing a reasonably priced vehicle and he was trying to make me have close to a $500 car payment. This was ridiculous!!! This was unfortunate because if he had been honest with me and tried to work with me honestly, I would have driven off the lot with a vehicle that day!!! So saddened and disappointed in this experience!! More

Not willing to negotiate their prices at all. I was given the brush off, after attempting to negotiate for a used truck. They are very proud of their vehicles and make you feel unwelcome both in p I was given the brush off, after attempting to negotiate for a used truck. They are very proud of their vehicles and make you feel unwelcome both in person and over the phone. I have made numerous attempts to buy from them over the years, to try and keep my business local, but have had to look elsewhere. I wish they had a better "customer relations" attitude, but they act like they are doing the customer a favor by selling their vehicles. More

Service Department is worst in Galveston County! Buy your car here if you want, but use another dealership if you need anythung done to it. Servuce department is horrendous! Had to wait an entire wee Buy your car here if you want, but use another dealership if you need anythung done to it. Servuce department is horrendous! Had to wait an entire week to make an appointment to bring it for check engine light, took it this morning and ask to he brought home. Was told they have a shuttle service to bring me home while they had the car, and if nobody was using it, they would take me home, WHAT? Waited almost 2 hours, then they told me they cant do it. Service person wrote the paperwork up for the service call, then told me, CALL US next week to see what the problem was, WHAT? How about you guys call me to tell me whats wrong, whose the customer here? I have 5 different makes of vehicles, Cadillac, Chevrolet, Acura, Ford, and Hyundai...None of the dealerships except this one act this way. Buy you car here if you dare, but use someone else to service it. I highly recommend Demontrond, Ron Carter. Just HORRENDOUS EXPERIENCE at McCree! More