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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,505 Reviews

1,505 Reviews of McLoughlin Chevrolet - Service Center

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December 01, 2022

Kelsea has provided exceptional service helping me with a problem with our wonderful 2013 Chevy Volt. More

by tsongas
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Dec 03, 2022 -

McLoughlin Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. If you're ever in need of more help, please let us know!

November 29, 2022

Kelsea was great to work with and work was completed before promised. I will definitely return for future needs! More

by CERAJANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover, Eileen Hershman
Dec 01, 2022 -

McLoughlin Chevrolet responded

Cerajano, thank you for your kind review; we are happy to pass along your comments to Kelsea here at McLoughlin Chevrolet! Thank you again for choosing McLoughlin Chevrolet and we hope to see you again.

November 28, 2022

Rick and the service department are always exceptional. I always feel confident about the repairs done on my car. More

by SLEMONS1981
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ricksgers, Ricky Vasquez
Nov 29, 2022 -

McLoughlin Chevrolet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2022

Clean, reasonable wait time for an appointment. They did NOT vacuum my car though, which I expect as a courtesy. More

by abeltaine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't pay attention to names and these thumbnails are too small to see.
Nov 29, 2022 -

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope you are willing to give us another chance. Please reach out to us at (888) 252-4048 so we can work towards a resolution.

November 19, 2022

excellent service and attentive to my time constraints. they did an exceptional job going above an beyond. i had my car towed in and it was ready before i knew it More

by davidjkarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Nov 23, 2022 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 19, 2022

This was by far the worst car repair experience I have ever had. From the first time taking my work van in back in March 2022 to the last time still dealing with same issues in October 2022. More

by brianbrown161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Vasquez
Nov 22, 2022 -

McLoughlin Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (888) 252-4048 so we can work towards a resolution.

November 18, 2022

Had transmission fluid changed. Now Silverado will often not shift out of park. Was told brake pads had 3 millimeters left and needed to be replaced. I went to change them myself More

by STEVEN69
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

McLoughlin Chevrolet responded

Hello, thank you for taking the time for provide us with this feedback. We strive to provide a world class customer experience to all of our customers. We are happy to look at your vehicle again. We will reach out to you or you can call our service manager directly at (503) 794-6980.

Nov 21, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

November 15, 2022

Great experience. They were able to get some last minute warranty repairs done while I was in for a recall repair. That saved me another trip. More

by Doug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Nov 17, 2022 -

McLoughlin Chevrolet responded

Doug, we are very happy to have provided you with such a positive experience! We hope to see you soon!

November 11, 2022

Ricky was so helpful at our scheduled appointment. We ordered online parts to be delivered to McLoughin Chevrolet. At our appointment we were told our online order was the first they received. It was More

by JJOPFER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Scanlan, Ricky Vasquez
Nov 14, 2022 -

McLoughlin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 11, 2022

great service and profession representatives, low pressure but asked for the close in a professional way, they cleared all questions and i felt good buying the Colorado. More

by ROBERT@rggcompany.com
Recommend Dealer
Yes
Employees Worked With
David Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mixer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Nov 14, 2022 -

McLoughlin Chevrolet responded

Robert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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