Back

McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,471 Reviews

1,471 Reviews of McLoughlin Chevrolet - Service Center

Sort by
October 11, 2022

After waiting over three weeks to try and schedule a repair on my 2004 Z06 and being told by the manager they'd look for an out of stock part for my car I got tired of playing phone tag and wondering if More

by duke_of_ellington2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsea Crownover
Oct 17, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

October 10, 2022

It's always nice to be talked to like a friend and not a customer. I enjoy my visits there. More

by JIM503PDX2000
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Oct 17, 2022 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2022

I highly recommend Joe Khorasani and McLoughlin Chevy. Super friendly, honest and very competent staff. They went above and beyond on the service of our car, and put 4 new tires on for a long road trip, g More

by GinaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Chastain
Oct 14, 2022 -

McLoughlin Chevrolet responded

Ginaj, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Oct 14, 2022 -

GinaJ responded

Thank you! I will definitely be back!!

October 05, 2022

Terrific service. Easy scheduling. Great shuttle both ways. Easy to understand explanation of service completed. More

by MARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ricksgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover, Christie M
Oct 10, 2022 -

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2022

It seems that this dealership is struggling with personal. They are always short handed lately and taking to long to get either an oil change scheduled or some repairs done. Last time I got an oil More

by h.carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Vasquez
Oct 08, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 02, 2022

Aside from forgetting to put the lug nuts back on my front tire, causing the tire to fall off as was pulling out of the shop, everything else was great. Thought there would be more of a response from th More

by MEALEYDC
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charmaine Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 30, 2022

As usual, McCloughlin Chevrolet was able to get me scheduled quickly for a software update on our '21 Chevrolet Bolt EV. Also as usual, staff was helpful, cheerful, and got us taken care of! More

by RandyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie M, Ricky Vasquez
September 26, 2022

Initial appointment resulted in the need to schedule a second appointment, no problem. Never received call to schedule it, left voicemail for service advisor. No word back still. Sorry, taking business el More

by pele10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsea Crownover
Oct 01, 2022 -

McLoughlin Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 20, 2022

Thankyou Chris for making our experience so great. We had a small problem and they gave me a credit fir my inconvenience. Thankyou Chris and McLoughlin Chevrolet dealer. Joan Kittle More

by NONI.J.GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deven Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

NONI.J.GIRL responded

I thought that deserved an answer ? You asked !

Sep 29, 2022 -

NONI.J.GIRL responded

What good is this ?

September 20, 2022

Frank Ryan is a horrible service advisor. Lies to you and gives you false information. Needs to learn basic math skills. More

by calynn16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ryan
Sep 24, 2022 -

McLoughlin Chevrolet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. McLoughlin Chevrolet (888) 252-4048

...
35
...