McLoughlin Chevrolet - Service Center

Kelsea was excellent. She immediately investigated my issues. The 2 issues 1 Thursday and 1 Friday at separate times reached successful results Great job! This service w She immediately investigated my issues. The 2 issues 1 Thursday and 1 Friday at separate times reached successful results Great job! This service would be a great model for all departments. More

I came in for an oil change, had a 60k service done, and three days later the check engine light comes on an "Propulsion Power is Reduced" message is displayed. This definitely could have gone better. three days later the check engine light comes on an "Propulsion Power is Reduced" message is displayed. This definitely could have gone better. More

always good service and a fair price. easy booking an appointment and the time to complete is predictable easy booking an appointment and the time to complete is predictable More

You lied to me you rep told me rat chewed up the connection so it had to be replace ,it took your mechanic 3 hours to replace. I looked at the connection it was only a 2 wire and the connection was connection so it had to be replace ,it took your mechanic 3 hours to replace. I looked at the connection it was only a 2 wire and the connection was fine it needed 1 wire reconnected and that would have been a whole lot cheaper so yes they lied to me. Liar More

I appreciated how promptly my car was serviced and the friendly, professional staff from my initial phone call to when I picked my car up. friendly, professional staff from my initial phone call to when I picked my car up. More

They were fair and transparent in negotiations. Once we had purchased, they helped work around minor paperwork issue with good will. After we had purchased, they clearly explained every vehicle con Once we had purchased, they helped work around minor paperwork issue with good will. After we had purchased, they clearly explained every vehicle configuration & option, patiently. More

The service team was great. Scheduling was easy and convenient. My Bolt EUV needs some programming, and it was completed overnight. 10/10. Scheduling was easy and convenient. My Bolt EUV needs some programming, and it was completed overnight. 10/10. More

Charge way to much and don’t get the problem fixed the first time. We won’t be back first time. We won’t be back More

First I want to say when I have an appointment I expect the service to start within 30 minutes not 2 hours and then when they tell me a connection has to be replaced and it takes 3 hours and it’s only a 2 the service to start within 30 minutes not 2 hours and then when they tell me a connection has to be replaced and it takes 3 hours and it’s only a 2 wire connection, well I call that screwing the customer. More

It was my first oil change for a new chevy. Service and everything was fine and as expected. That said, their oil changes are super expensive compared to other places, so I don't know if I'll Service and everything was fine and as expected. That said, their oil changes are super expensive compared to other places, so I don't know if I'll be back (unless there's a coupon or it's covered by GM rewards) More