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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,471 Reviews

1,471 Reviews of McLoughlin Chevrolet - Service Center

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November 01, 2022

I had my 2017 Silverado in for Fuel Injector issues in September and my 2013 Equinox in for a check engine light in October. Both times Ricky Vasquez in the service department found warranties and recalls More

by DNCURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Nov 07, 2022 -

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

McLoughlin Chevrolet service department is great to work with. They’re responsive, professional and listen well. More

by MATTMCGRAW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Nov 03, 2022 -

McLoughlin Chevrolet responded

We are so happy to read such a great review about McLoughlin Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2022

This is the 5th survey and 3 phone calls! Enough! Please don’t call again. More

by CHERRYHEDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ryan
Oct 31, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 24, 2022

Great service by Ricky, just need to keep the customer updated regarding the service. Thank you. More

by jfcpen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Oct 31, 2022 -

McLoughlin Chevrolet responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

October 24, 2022

The check engine light came on so I called for an appointment. Got in right away for diagnosis and the fixed it as soon as the parts came in. More

by Phyllis950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Oct 31, 2022 -

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2022

Service sucks. Truck wasn’t ready when i showed up. Waited 2hrs for them to complete the warranty work. Didn't put the truck back together properly when it was don More

by kylebodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ryan, Ricky Vasquez
Oct 28, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 20, 2022

Went for an oil change, waited at the dealership. Everything went fine. They didn't try to oversell me on things I didn't need, which was appreciated. More

by jessica.redden89
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ryan
Oct 27, 2022 -

McLoughlin Chevrolet responded

Jessica, thank you so much for your positive comments about McLoughlin Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2022

Ricky, Larry, & the team were professional, friendly and easy to work with! I have been a customer for two years because of the great service. More

by MO384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ricksgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie M, Larry Smith, Frank Ryan, Ricky Vasquez
Oct 22, 2022 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2022

Will never return to dealership as we now have more issues with our vehicle than we did prior to bringing it in. Communication, confidence and competence was horrible from Travis, the service manager. More

by joshuaob95
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Kelsea Crownover, Travis Gaul
Oct 20, 2022 -

McLoughlin Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. McLoughlin Chevrolet (888) 252-4048

October 13, 2022

Service was great. Everyone I encountered was friendly and helpful. Kelsea was especially helpful and knowledgeable looking up vehicle info for me. Thank you. More

by ECP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
Oct 19, 2022 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

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