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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,505 Reviews

1,505 Reviews of McLoughlin Chevrolet - Service Center

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January 17, 2023

Ricky was VERY rude and made me feel that I business was not welcome there. The service to my vehicle was going to cost a couple of thousand and Ricky wouldn't call me back to answer my questions. I had t More

by C Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Vasquez
Jan 20, 2023 -

McLoughlin Chevrolet responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 252-4048 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 16, 2023

Everyone was super friendly. Great customer services. Very reliable. Got the work done fast. I was very pleased. More

by rredford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

McLoughlin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2023

The people were friendly. The cost was as quoted. There were no surprises. The experience had no surprises I spoke to the business manager about what the vehicle was wor More

by Prefer to remain anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyla Crabtree
Jan 12, 2023 -

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

January 08, 2023

Kelsea was very professional and a pleasure to work with. I would work with her again. More

by tabacent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover, Skyla Crabtree
Jan 11, 2023 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 05, 2023

I was not impressed with the communication with the service representative during the repair of my 2019 Silverado. Customers can't reach you. Poor automated phone prompts. Long wait times. Being transf More

by jwsirmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Holt
Jan 10, 2023 -

McLoughlin Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

January 03, 2023

After calling around I finally got ahold of someone at Mcloughlin Chevrolet. The first person actually took the time to look up my VIN and see that I had recalls on my car. She got me set up for an appo More

by DENISE.E.ANDERSON38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Jan 05, 2023 -

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

Scheduled an appointment online. Got the car in within week. Within 24 hours they gave us what was wrong and it was covered under warranty. Car was finished within 48 hours of that. More

by katie.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashad Holt
Jan 05, 2023 -

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 02, 2023

I love coming here I have purchased three trucks here the people are what makes this a great dealership Elliott Dawson has been my salesman but he has also become my friend such a great guy all the service g More

by STEPHENROBERTS817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Vasquez
Jan 05, 2023 -

McLoughlin Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2022

Great atmosphere, very quick service, super nice people. Very informative and helpful. Such a great experience. More

by CHEEZMAN9978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 21, 2022

Kelsea had a very positive attitude and was very clear on how long the repair would take. Between her and Charmaine they made it a very painless experience despite the amount of my repair costs. Very easy to More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
Dec 25, 2022 -

McLoughlin Chevrolet responded

Pat, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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