McLoughlin Chevrolet - Service Center

They worked us into the service department same day after a scheduling mistake by us. Amazing customer service! a scheduling mistake by us. Amazing customer service! More

My last service was done on a cold snowy/icy day that also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton cre also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton crew (I was just happy they were open!). I had a concern over a warranty issue with my GPS not working as it should and wanted to get my preventative maintenance done at the same time. The repair was delayed a bit, and I appreciated the prompt communication that it would take longer than expected. I was fine that it was taking longer, especially when I received the communication in a timely manner. My vehicle was repaired and even updated to the latest software version and the service done to my truck was done very well (I'm very OCD and check afterwards). Thank you to this dealer, I'll be back. More

Handled everything to perfection on time . First experience with service department I will be back . First experience with service department I will be back . More

The service was good and quick. I appreciated the lack of pushy-ness. Overall a good experience! I appreciated the lack of pushy-ness. Overall a good experience! More

I can not express enough how consistently dissatisfied I am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Reque am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Requests constantly ignored and horrible customer service. Charged hundreds of dollars for “fixes” that did not work and had even worse luck when attempting to get the original issue repaired again. I have never had worse service anywhere More

Kayla was amazing she worked so hard with my extended warranty service company to get all of my repairs approved! It saved me thousands of dollars in repair. warranty service company to get all of my repairs approved! It saved me thousands of dollars in repair. More

The sales and service center at this dealership went above and beyond when the mechanism controlling my windows in my older Volt broke. Drivers window was stuck all the way down on a very, rainy weekend above and beyond when the mechanism controlling my windows in my older Volt broke. Drivers window was stuck all the way down on a very, rainy weekend. Sales let me park under cover on Sunday so that Ike interior stayed safe and dry and service fixed everything before end of day on Monday! I highly recommend this dealership. More

Very friendly and courteous from the time you arrive until you leave. Kept me informed throughout the whole process, and explained everything that was done. until you leave. Kept me informed throughout the whole process, and explained everything that was done. More

Kayla was ready for me when I arrived. Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready soone Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready sooner than expected. When I picked up the car, I had coupons and the office staff worked hard at getting me the best prices they could. I was extremely happy with everything. More

Amazing and friendly as always. The staff is truly kind. I like that they will say hi with a smile. The staff is truly kind. I like that they will say hi with a smile. More