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McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,508 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,508 Reviews of McLoughlin Chevrolet - Service Center
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January 10, 2025
Wayne Clure was friendly and told me my approximate wait time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was Charmaine. Wayne even helped me find my car when I was leaving. More
by LLMATS46
Verified Customer
January 06, 2025
There’s rarely someone at the front desk when I arrive, and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my n and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my name or have a clear idea of why I’m in or the history of my vehicle, because the representative has either quit or been fired since the last time I was in a few months ago and they haven’t looked at my file prior to the appointment. After that I have a few hours before I invariably get the call that the issue is more complicated than they initially thought, and they’ll need my car for at least a few days. Then I get a few days until the second call, where the issue has become even more complex and they’ll need it over the weekend. After that I get to pick the car up, and then I have 3-4 hours of bliss thinking I won’t have to come back before I notice that the issue is still happening. I call, they place an order for another part, and in 4-6 months the process repeats. If I ever buy another Chevy, especially from this dealership, know that there was a gun to my head. More
by BARRETTNJ91
January 05, 2025
Shoutout to Ronita at McGlaughlin Chevrolet—she’s seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and act seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and actually cared about making sure my car was in top shape. It's rare to find someone so on top of their game and genuinely nice these days. 10/10 recommend her and the crew there. Thanks for making adulting a little less painful, Ronita! More
by itsphillyup
January 02, 2025
They got the work done in the time frame they gave me, very happy about that very happy about that More
by DEANFAM07
January 01, 2025
Ronita Lazaro is the best! She is so professional and helpful. Make sure to ask for her when you go in for service. She is so professional and helpful. Make sure to ask for her when you go in for service. More
by Ana A.
Employees Worked With
January 01, 2025
McLoughlin Chevy is the best. Top tier service. Ask for Ronita Lazaro. She really knows her stuff! Staff is friendly, 10/10! Top tier service. Ask for Ronita Lazaro. She really knows her stuff! Staff is friendly, 10/10! More
by Rina
Employees Worked With
January 01, 2025
When it comes to customer service Ronita is top tier! I had questions about my car and she went above and beyond to make sure all my questions were answered. If you need help with your car or have any qu I had questions about my car and she went above and beyond to make sure all my questions were answered. If you need help with your car or have any questions go and see Ronita. 10/10 More
by Dino.sao
Employees Worked With
December 29, 2024
Just took car in for an oil change. Service was quick and thorough. Wayne is knowledgeable and helpful. Service was quick and thorough. Wayne is knowledgeable and helpful. More
by jenmorgan.1981
December 29, 2024
Service was great! ! Just took it in for an oil change. Quick and thorough. Wayne is always nice, helpful and knowledgeable. ! Just took it in for an oil change. Quick and thorough. Wayne is always nice, helpful and knowledgeable. More
by jenmorgan.1981
December 28, 2024
I was able to get a same day appoint to fix the issue with my vehicle. with my vehicle. More
by DAVINIXON
Employees Worked With
Other Employees :
There was another driver for the courtesy shuttle and I cannot removed his name.
