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McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,513 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,513 Reviews of McLoughlin Chevrolet - Service Center
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January 23, 2025
Asked them to add an additional quart of transmission fluid while they were changing the filter and fluid in the transmission. Chevrolet recommends an extra quart of transmission fluid if your going to fluid while they were changing the filter and fluid in the transmission. Chevrolet recommends an extra quart of transmission fluid if your going to take it out on the track. Instead they just left me a quart of transmission fluid on my passenger floor, so I guess I have to do it myself. More
by klnken
Employees Worked With
January 21, 2025
Overall I have had a great experience with the dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. More
by jv
Employees Worked With
January 16, 2025
The service righter she's amazing my water leak as of today 1/16/25 has not leaked . today 1/16/25 has not leaked . More
by IZANNAJONES
Verified CustomerJanuary 10, 2025
The part was going to be unavailable for over a month, but my guy Jordan Yasui got it in just a few days! Thank you so much for your service! but my guy Jordan Yasui got it in just a few days! Thank you so much for your service! More
by audraj13
Employees Worked With
January 10, 2025
Wayne saved my view of this store by working me in on an emergency basis and quickly provided an interim solution. emergency basis and quickly provided an interim solution. More
by RICHARD.G.DENMAN
January 10, 2025
Wayne Clure was friendly and told me my approximate wait time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was Charmaine. Wayne even helped me find my car when I was leaving. More
by LLMATS46
January 06, 2025
There’s rarely someone at the front desk when I arrive, and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my n and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my name or have a clear idea of why I’m in or the history of my vehicle, because the representative has either quit or been fired since the last time I was in a few months ago and they haven’t looked at my file prior to the appointment. After that I have a few hours before I invariably get the call that the issue is more complicated than they initially thought, and they’ll need my car for at least a few days. Then I get a few days until the second call, where the issue has become even more complex and they’ll need it over the weekend. After that I get to pick the car up, and then I have 3-4 hours of bliss thinking I won’t have to come back before I notice that the issue is still happening. I call, they place an order for another part, and in 4-6 months the process repeats. If I ever buy another Chevy, especially from this dealership, know that there was a gun to my head. More
by BARRETTNJ91
January 05, 2025
Shoutout to Ronita at McGlaughlin Chevrolet—she’s seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and act seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and actually cared about making sure my car was in top shape. It's rare to find someone so on top of their game and genuinely nice these days. 10/10 recommend her and the crew there. Thanks for making adulting a little less painful, Ronita! More
by itsphillyup
January 02, 2025
They got the work done in the time frame they gave me, very happy about that very happy about that More
by DEANFAM07
January 01, 2025
When it comes to customer service Ronita is top tier! I had questions about my car and she went above and beyond to make sure all my questions were answered. If you need help with your car or have any qu I had questions about my car and she went above and beyond to make sure all my questions were answered. If you need help with your car or have any questions go and see Ronita. 10/10 More
by Dino.sao
Employees Worked With
