McLoughlin Chevrolet - Service Center

I had some routine service done on my truck and everything was done correctly and promply. Charmaine, the cashier at the service department was extremely helpful in going over the charges and was w everything was done correctly and promply. Charmaine, the cashier at the service department was extremely helpful in going over the charges and was wonderful to work with! More

I had an issue with my Yukon after traveling from out of town. The team got me right in, diagnosed the issue quickly and then fit in the repair, finishing within a couple of hours. Such a pleasant surpris town. The team got me right in, diagnosed the issue quickly and then fit in the repair, finishing within a couple of hours. Such a pleasant surprise in a stressful situation. More

We bought a 2017 Bolt EV back in Jan and the process went mostly smooth but the center display/infotainment panel was nonfunctioning and the sales dept kept saying they'd get this fixed and get someone from mostly smooth but the center display/infotainment panel was nonfunctioning and the sales dept kept saying they'd get this fixed and get someone from the service dept to call us the next day to get is scheduled. No one from the service dept ever did call us and a couple follow ups and two months later with both our sales rep and finance manager produced no results. Our Bolt was GM repurchase and so fortunately under a 12 month extended warranty and fortunately we received a confirmation letter in the mail from GM attesting to this fact. So with this letter in hand, we called the service dept and were able to get it scheduled and repaired, but not after some rude interactions with the service customer service rep. Overall the experience was lest than stellar given our interactions with service and sales never following through on what they initially promised. Basically sales over promised for service's customer service underperformance. The actual work that service did went without any hitches and the display works beautifully! For anyone thinking of purchasing from McLoughlin, before you drive your vehicle off their lot, make sure you get some assurance or perhaps even something in writing of any promises made by sales with regards to service that needs to completed prior to taking possession. More

The team at McLoughlin always do me a great service. I want to thank Kayla for her help this time I want to thank Kayla for her help this time More

It was easy to schedule service. The service on my Bolt was completed in less than 30 minutes. The service on my Bolt was completed in less than 30 minutes. More

Awesome expertise regarding service on long standing problems with Chevy Volt. Thanks, Kayla and Kevin! problems with Chevy Volt. Thanks, Kayla and Kevin! More

Everyone was really courteous and helpful. The driver was nice, my point of contact for service was really understanding, and the person who checked me out was great too. The driver was nice, my point of contact for service was really understanding, and the person who checked me out was great too. More

Great Service. It was a simple fix, which was done quickly. Wayne is always great to work with. It was a simple fix, which was done quickly. Wayne is always great to work with. More