McLoughlin Chevrolet

It was very good The sales men was very helpful and nice and kind and I would shop their again and I would tell my friends and family to shop their. The sales men was very helpful and nice and kind and I would shop their again and I would tell my friends and family to shop their. More

DO NOT PURCHASE A CAR FROM MCLOUGHLIN CHEVROLET BUYER BEWARE, PLEASE DO NOT BUY A CAR FROM THIS DEALERSHIP: I purchased a used truck (2012 with 44k miles) from them in May of 2018. When I had my me BUYER BEWARE, PLEASE DO NOT BUY A CAR FROM THIS DEALERSHIP: I purchased a used truck (2012 with 44k miles) from them in May of 2018. When I had my mechanic check over the truck we were shocked to see the entire underside covered in rust. The rack and pinion (power steering) also has a leak and needs to be replaced. These are very expensive repairs. The rack and pinion is over $800 alone. I was assured this truck had been inspected, yet none of its issues were disclosed to me. The customer service when I contacted McLoughlin Chevrolet about this has been absolutely horrible. The salesman’s(Elliott Dawson) first response was if I didn’t like the truck I should trade it in. It was appalling and basically telling me to take a multi-thousand dollar loss! I have been ignored, blown off and they have been NO HELP. After going back and forth with Mickael Jeffers for weeks I was left with nothing but unfulfilled promises. He promised to get me an appointment with their service department, no follow through. I left messages with the sales managers and no calls back. This was after I offered to drive all the way back from Central Oregon to do the repair and nothing. In my opinion this dealership is your stereotypical shady dealership, not forthright and have little concern or respect for their customers and the cars they sell. There are many car dealerships in the Portland area, go to a different one.  More

Great great great This was the best experience my husband and i have had with a car dealership and Travis kirschenmann is the man that can get the job done. Hes a great This was the best experience my husband and i have had with a car dealership and Travis kirschenmann is the man that can get the job done. Hes a great salesman and will do what ever it takes to give you a wonderful buying experience!! Al and Lea Hussey More

Came I for oil, lube & filter They seemed very busy when I came in for my scheduled appointment. I asked if they would still be within the time I was told, they said yes. I was do They seemed very busy when I came in for my scheduled appointment. I asked if they would still be within the time I was told, they said yes. I was done a half hour before they said I'd be done. Appreciate the honesty and service. More

Great People! Fast and friendly service. Competitively priced and free donuts as well! Work was performed as I waited and delivered as promised. I will be back! Fast and friendly service. Competitively priced and free donuts as well! Work was performed as I waited and delivered as promised. I will be back! More

Great buying experience. Sales Manager Mike, and sales agents Elliott and Ali were all excellent. Mike did what it took to make a deal I was happy with, even calling me up af Sales Manager Mike, and sales agents Elliott and Ali were all excellent. Mike did what it took to make a deal I was happy with, even calling me up after the dealership refused my initial offer. Elliott was straightforward and cut to the chase; no games. He had one of the service staff, Matthew, go over the car with me. Matthew was personable and thorough and even repaired a stuck seat belt for me after I purchased the vehicle. The only negative part of the experience was that completing the deal took a REALLY long time after we had agreed on a price. I think a couple other customers finalized their purchase before I did, Ali did a nice job keeping me entertained while I was waiting. So far, I am very happy with the car. I highly recommend this dealership overall. More

Repaired what I needed to have done Got me in and out faster than first estimated and my trucks air conditioning is working like it should. It was freezing up and now it does not make n Got me in and out faster than first estimated and my trucks air conditioning is working like it should. It was freezing up and now it does not make noise under the dash. More

Scheduled oil change Came in for oil change but tech found a couple belts needed replacing also. I had also asked for a rubber to be replaced above lift gate door. I was t Came in for oil change but tech found a couple belts needed replacing also. I had also asked for a rubber to be replaced above lift gate door. I was told the part isn’t made anymore. However, the nice man is parts took the time to find a list of dealers who may have it and printed them out for me. More

Polite, courteous, friendly. Enjoyed working with Elliott. Helpful in answering my questions. Promised to have car ready for show and test drive during my callout was upon arriv Enjoyed working with Elliott. Helpful in answering my questions. Promised to have car ready for show and test drive during my callout was upon arrival to showroom. More

Excellent customer service Jim is always very helpful and provides excellent customer service. I would recommend him to my family and friends. The gentleman (Dave) who provide Jim is always very helpful and provides excellent customer service. I would recommend him to my family and friends. The gentleman (Dave) who provided the shuttle service was very friendly. More