McLoughlin Chevrolet | Page 266

Best at charges not warranty work Each time I have been into this shop with my Chevy hybrid, their lack of expertise on the vehicle is quite apparent. With several visits for charging Each time I have been into this shop with my Chevy hybrid, their lack of expertise on the vehicle is quite apparent. With several visits for charging and battery issues, they refused to got to bat with corporate or possible the dealership's management to resolve - instead, they point to the charging unit (best in class and replaced twice already at their require with same quality). I mentioned this at this visit and Jim stated that if they can get it to charge then I would need to replace my charger again - even though the only consistent variable is the car, not the charger. The latest visit was for the car not charging (again), but this pointed to an EV coolant issue. They identified the issue as a radiator leak and willing to fix for $1300. Checking online, I found service service bulletins related to this issue as a result of manufacturing issues, but apparently these were not even reviewed by the tech. I could not afford the repair and paid the $284 diagnostic charge. I had requested all service codes found and where the leak was. Got a list before leaving and promise they would call back to tell where the leak was. Got in my car then found none of the codes were cleared, even though topping off fluid should have cleared the issue (temporarily) and would have allowed me to charge again; I received no call back on location of the leak. Stopped at an auto part store on the way home and had them pull codes (yes, I was suspicious at this point) and found a half dozen more codes that were not reported to me. I am now working with a (non-dealership) expert on hybrid's. I have provided the findings from this visit and all other visits at McLoughlin. After initial review, they were quite concerned that the McLoughlin team is either really not technically prepared to work on EVs successfully or are simply trying to prevent a warranty claim for the charging system to Chevy - stating I my need to get a lawyer involved. So disappointed with this shop and it's ability to satisfactory resolve EV charging issues under warranty. More

Helpful and awesome The salespeople were helpful, and I found an opportune deal on a new car that just arrived on the lot with only 6 miles on it. Great service overall. The salespeople were helpful, and I found an opportune deal on a new car that just arrived on the lot with only 6 miles on it. Great service overall. More

Another excellent oil change. The staff at Mcloughlin Chevrolet are always helpful and get you in and out as quickly as possible. I needed to have a speaker looked at as well as a The staff at Mcloughlin Chevrolet are always helpful and get you in and out as quickly as possible. I needed to have a speaker looked at as well as a software update due to a recall. Don, service team member, didn't seem annoyed by any of my concerns which is refreshing.. I'll continue to bring my vehicle for the great service. More

Love my Bolt My buying experience, both with my salesperson, and with finance was stress free. I had an issue re my old plates that was resolved quickly. My buying experience, both with my salesperson, and with finance was stress free. I had an issue re my old plates that was resolved quickly. More

Best Rideshare Partner!! Having used my rideshare vehicle for 3,000 rides I found it to be uncomfortable, poorly equipped, and not a good recommendation of a car. I needed a c Having used my rideshare vehicle for 3,000 rides I found it to be uncomfortable, poorly equipped, and not a good recommendation of a car. I needed a car with better fuel economy, better driver comfort, better driver support like lane assist, back up camera, crosswalk alert if a person's nearby (blindspot), better headlight navigation, cruise control. I got all this and more! Heated seats, heated steering wheel, hacked my whole phone into the car's large screen!!! They worked a FABULOUS deal that my customers will dream of having, and I'll be shareing this FANTASTIC, FRIENDLY, HONEST group. Thank you so very much!!!! More

Very comfortable staff Worked with both Dave Ames and Brian Sallee, very impressed with the dealership. My overall experience was quick, easy and comfortable. I wouldn't hes Worked with both Dave Ames and Brian Sallee, very impressed with the dealership. My overall experience was quick, easy and comfortable. I wouldn't hesitate to send people their direction. More

New truck purcgase Excellent experience. I am very pleased with my purchase and the customer service I was given throughout. I Would recommend this dealership to other Excellent experience. I am very pleased with my purchase and the customer service I was given throughout. I Would recommend this dealership to others in the future. More

Great Was a nice car buying experience. Very friendly and Wyoming to take the time to find what I was comfortable with and could afford. Thank you Was a nice car buying experience. Very friendly and Wyoming to take the time to find what I was comfortable with and could afford. Thank you More

It was easy As soon as I pulled up they greeted me. Introduced himself and said he was taking care of my visit today. In a few minutes I was in the waiting room,c As soon as I pulled up they greeted me. Introduced himself and said he was taking care of my visit today. In a few minutes I was in the waiting room,comfortable with some water to relax and wait. When it was time to leave he came to get me and walked with me to cashier and explained procedures when I asked about something. Very friendly and knowledgeable. More

Quick fix of a recall item I finally took my ImpalaSS in for the ignition recall. I had an early appointment, and Don got me in quickly and out even faster. No muss, no fuss. I finally took my ImpalaSS in for the ignition recall. I had an early appointment, and Don got me in quickly and out even faster. No muss, no fuss. More