McLoughlin Chevrolet

May 2025: Abysmal service department experience at McLoughlin Chevrolet with a warranty issue on a 2023 large SUV. - The service department took 3 weeks to incorrectly diagnose our "whiny transmiss McLoughlin Chevrolet with a warranty issue on a 2023 large SUV. - The service department took 3 weeks to incorrectly diagnose our "whiny transmission". McLoughlin Chevrolet had our car from May 1 to May 22. - After the first backordered parts replacement, the vehicle failed final inspection two different times, resulting in delays due to backordered parts. - When returned to us, we noticed the same whine in the transmission. - We took it to a GMC dealer down the street from McLoughlin Chevrolet. - Within hours, the GMC dealer called to tell us they found metal shavings in the transmission fluid, most likely from grinding gears in the transmission, which is what is causing the "whiny sound". And they said the prior maintenance team had overfilled the transmission fluid. - Now we have been without our vehicle for another 3 weeks because McLoughlin Chevrolet missed the fact that the transmission needed to be replaced. On top of that, while our 3-row vehicle was being incorrectly diagnosed for 3 weeks, McLoughlin Chevrolet gave us a smaller, 2-row EV that could not be charged at our house. But, they did offer for us to bring it to the dealer to be charged up during the 3 weeks…not helpful. More

I’ve always had great service and when I call, I can usually get in right away and top-notch people usually get in right away and top-notch people More

Ilia explained all my options for the service I could get for my Corvette. I ended up choosing the best option because it covered everything that was needed and more. Thank you for great service for my Corvette. I ended up choosing the best option because it covered everything that was needed and more. Thank you for great service More

Wayne was so friendly and helpful, got me in and out in a timely manner, would highly recommend McLaughlin Chevy For all your car buying and service related needs! timely manner, would highly recommend McLaughlin Chevy For all your car buying and service related needs! More

Extreamly professional got us our trade in and new truck very quickly. Great job team at McLoughlin Chevorlet very quickly. Great job team at McLoughlin Chevorlet More

Not responsive after the sale. Took over a month to recieve new plates they the dealership did not send the paperwork into the registration office untik I called numerous times. My Took over a month to recieve new plates they the dealership did not send the paperwork into the registration office untik I called numerous times. My temporary plates were only valid for a short time. Purcahsed a Chevy Bolt with less than 12000 miles. Started having a weird jolt/lagg problem less than 2 weeks after the purchase. Dealership could not find a problem so told me to keep driving the car. Car had to be towed into the dealership after it left me stranded on the side of the highway. They say it is a moto sensor. A week later and still not car. I have called this dealership numerous times and have spoken with different sales managers. They do not return calls or follow up. When I called and talked to Adam regarding the license plates he acted like he didn't know who I was. I understand I purcahsed a used vehicle but I did not expect it to completely breakdown within 2 months of the purcahse. More

This has been the best buying experience I’ve ever had! They hooked me up with everything I’ve needed. Couldn’t recommend them enough. Alicia my sales person was super helpful and answered all my questions They hooked me up with everything I’ve needed. Couldn’t recommend them enough. Alicia my sales person was super helpful and answered all my questions. But the real MVP was Mike the sales manager. He got me everything I needed. 30/10 More

Alex was more knowledgeable on the vehicles I was interested in than several other salespeople I have talked with recently, especially with the tech specs on the Bolt EV that I wound up buying. I app interested in than several other salespeople I have talked with recently, especially with the tech specs on the Bolt EV that I wound up buying. I appreciated his commitment and quick action to jump straight into a hands on view of the car and a test drive. He also clearly communicated with me throughout the buying process. The dealership overall left me feeling as though I had paid for things I didn't need, and I regret that , but I do not regret working specifically with Alex on this purchase! More

Everyone at this dealership was very attentive and helpful. They went out of their way to help me so that I could afford a 2020 Chevy Bolt. helpful. They went out of their way to help me so that I could afford a 2020 Chevy Bolt. More

great service w a smile. I was able to schedule a next day appt. They were communicative and fair. Thanks! I was able to schedule a next day appt. They were communicative and fair. Thanks! More