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McLoughlin Chevrolet

Milwaukie, OR

4.6
3,018 Reviews
We are McLoughlin Chevrolet and we are proud to serve YOU, the great people of Oregon. While we may primarily sell new and used Chevrolet and GM cars, we also offer auto service as well as bad credit help. Here at McLoughlin Chevy, we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Come by our dealership, give us a ring or send us a message and find out how we can help you today.
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16700 SE McLoughlin Blvd.

Milwaukie, OR

97267

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Showing 3,018 reviews

May 28, 2024

The website states they are a dealership that does not make customers feel pressure into buying. I felt pressured especially when I asked if they could do an extra $500 on the trade in and they told me th More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Mixer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

The team in the service center do a good job. It’s nice to get good service with a smile More

by superfit12005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Clure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie M
May 29, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 27, 2024

I noted "Yes" above, but with reservations. The salesman,Elliot, misrepresented the truck when he stated that all safety systems had been inspected and verified were in operating condition. W More

by earlcurtis
Recommend Dealer
Yes
Employees Worked With
Elliott Dawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Jun 02, 2024 -

earlcurtis responded

I have revised my review based upon the dealship being responsive and getting back to me immediatelhy to address thw problem with the emergency/parkiing brake. They reviewed their records and admitted had not tested or verified the brake operated correctly.function correctly. I appreciate that they volunarily said they would correct the probem and schedule a srivce appoint to take any actions needed to fix the problem. This type of service is becoming a rare commodity when there was no requirement for them to do so.

Jun 06, 2024 -

earlcurtis responded

Since I last posted a response 5/29 several things have changed. I delivered the truck to the service department this morning as scheduled. Initially, the service coordinator wanted to charge me over $200 for an inspection. I explained the circumstances and the charge was removed. Late in the afternoon I called for a status of the repair and was told the service department was waiting to the sales department to authorize the purchase of a part. I spoke with the sales manager who stated sales did not authorize the purchase of parts or repairs. The manager reviewed my file and said he was willing to authorize a reduction of the cost of the part plus to labor to their cost. The cost of the repair went from more than $790 to more than $440. Bottom line, they didn't plan to take care of the problem, just create more cash flow. A bit of bate and switch. I'll not return again nor will I recommend Mcloughliin Chevrolet to anyone. I retracked response made 6/2.

May 26, 2024

The team was friendly and worked to get me the best deal on both my trade in as well as the car I was purchasing. More

by shsdad07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mixer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2024

Friendly and helpful. . worked with our challenging credit and got us our dream truck. It is perfect. More

by JeannaYoung710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Alvarado
May 29, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2024

Very helpful and friendly service department. They gave me options and were trustworthy i felt to deal with. More

by MJKORSNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : front desk of service department
May 27, 2024 -

McLoughlin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 24, 2024

Both Adam (sales) and Tobias (finance) were great to work with and they both worked to get the transaction done quickly and easily. Thank you both! More

by PETE46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mixer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobias Ray
May 27, 2024 -

McLoughlin Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We sincerely value your business and look forward to your next visit!

May 23, 2024

Good customer service and very interactive sales associate. They made the process very simple for me. More

by rudyserrano3654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Guerrero
May 24, 2024 -

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 22, 2024

Another GREAT experience! I have been using the Service & Parts Dept since I purchased my 2019 Colorado & could not be happier. The Service Techs - Kayla, Kelsea & Wayne PLU More

by SALMONCREEKADMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Clure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover, Christie M
May 24, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

May 22, 2024

Kayla was very helpful and the waiting room is exceptional. Great coffee and donuts if you want! More

by ladyelk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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